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Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

This course aims to inspire trainees to become leaders by showing what makes or breaks a leader.

Overview

This 5-day course will help delegates develop their strategic thinking, planning and management skills, including the tactical and operational requirements for successful implementation in a high-stakes environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use.

The core objective of the programme is to equip executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership the best practices and behaviors that will strengthen the capacity of executives to handle the complexities and uncertainties of managing a high performance organisation.

Learning Objectives

After attending this course, delegates will be able to:

• Describe the main problems that are faced by an organisation;
• Explain the various approaches to organisational development planning;
• Analyse the current business environment and influences affecting the organisation;
• Analyse resources within and external to the organisation;
• Explain the various approaches to managing strategy and it place in the business plan;
• Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm.
• Apply a deeper understanding of strategic development plans;
• Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team;
• Define approaches to managing the identified risks;
• Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy;
• Design policies, systems and processes to successfully implement the emergent strategic plans;
• Cover the key steps in change management

Who Should Attend

• Product/Service Managers
• Newly appointed as well as established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience. There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments. Open forum discussions will also be a key element.

This course is part of the Data Scientist skill set (Domain: Advisory & Leadership).

Budowanie i zarządzanie zespołem to kluczowe elementy skutecznego funkcjonowania każdej organizacji.. Zarządzanie zespołem to proces dynamiczny, który wymaga elastyczności i umiejętności dostosowywania się do różnych sytuacji oraz potrzeb członków zespołu. To także ciągły proces nauki, w którym ważne jest nasłuchiwanie opinii zespołu i dostosowywanie strategii do zmieniających się warunków.

Delegowanie zadań i motywowanie pracowników są kluczowymi umiejętnościami dla skutecznego zarządzania zespołem. Polega na zrozumieniu kompetencji pracowników, jasnego określenia oczekiwań z jednoczesnym zaufaniem i delegowaniem odpowiedzialności. Regularnie sprawdzaj postępy i oferuj konstruktywny feedback, aby móc motywować pracowników: Doceniaj osiągnięcia: Publiczne i prywatne docenianie sukcesów pracowników wzmacnia motywację do dalszej pracy. Angażowanie pracowników w procesy podejmowania decyzji daje im poczucie ważnej roli w firmie. Kultura organizacyjna, która promuje szacunek, wsparcie i równowagę między pracą a życiem prywatnym, motywuje pracowników do lepszej wydajności. Działaj zgodnie z wartościami i oczekiwaniami, które stawiasz swoim pracownikom, by inspirować ich do działania. Skuteczne delegowanie zadań i motywowanie pracowników wymaga elastyczności, empatii i ciągłego dostosowywania się do potrzeb zespołu. Wsparcie pracowników, rozumienie ich motywacji i rozwój umiejętności to kluczowe elementy sukcesu w tym obszarze.

At the end of the course, the participants should be able to:

1. Acquire an understanding of  self-mastery as a foundation for inspiring leaders
2. Strengthen and sustain their execution capabilities and contribute to the creation of a high performance culture
3. Lead cultural transformation and change processes in their respective areas of influence using emotional intelligence and change management tools

Methodology:

1. Lecture
2. Workshops
3. Video showing
4. Role playing

Leadership development is the practice of evaluating strengths, assessing leadership styles, and improving leadership skills to become a confident and effective leader.

This instructor-led, live training (online or onsite) is aimed at engineering leaders and engineers who wish to analyze, manage, and develop their leadership skills.

By the end of this training, participants will be able to leverage strengths, apply values, manage stress, solve problems, and build a development plan to be an effective engineering leader.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Women are playing an increasingly significant role in organizations. Furthermore, women in leadership are becoming essential to the growth of these organizations.

This instructor-led, live training (online or onsite) is aimed at females who wish to learn about the roles and expectation of women in leadership. Through a variety of exercises and discussions, participants will strengthen their confidence and develop essential management and business skills as a leader on their path to becoming role models in their organizations.

By the end of this training, participants will be able to:

• Understand the role of female leaders in organizations.
• Develop a leadership mindset.
• Demonstrate leadership in team management and decision making.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

"Poskromić „Psychopatę” - i​​​​​​Inteligencja emocjonalna w budowaniu świadomości Lidera" to szkolenie skierowane do menedżerów i liderów zespołów, mające na celu rozwój Inteligencji Emocjonalnej (IE/EQ). Uczestnicy zdobywają umiejętności rozpoznawania i efektywnego zarządzania emocjami, budowania pozytywnych relacji, oraz skutecznego radzenia sobie z trudnymi sytuacjami. Kurs obejmuje także prace nad własnym modelem emocjonalnym opartym na podejściu Golemana.

"Szkolenie Scrum Master I i co dalej?" skupia się na rozwijaniu umiejętności Scrum Mastera poza tradycyjnym pojęciem "ogarniacza". Kurs koncentruje się na wspieraniu Produkt Ownera, usuwaniu przeszkód w procesie dostarczania i utrzymania, a także na wzmocnieniu kompetencji miękkich. Obszary takie jak samoorganizacja, komunikacja, efektywność w pracy zespołowej, motywacja, praktyki fosylizacyjne, zarządzanie konfliktem i coaching w Scrumie są priorytetowo omawiane, pomagając Scrum Masterowi zrozumieć i wykorzystać pełen zakres swojej roli.

Kurs "DNA lidera" skupia się na rozwijaniu umiejętności przywódczych, zdobywaniu tożsamości lidera i świadomości zespołu. Uczestnicy eksplorują elementy takie jak samoocena, budowanie autorytetu, inteligencja emocjonalna, postawa asertywna, oraz radzenie sobie w trudnych sytuacjach z zarządzaniem pracownikami. W ramach szkolenia omawiane są także strategiczne podejście do myślenia, zarządzanie czasem, narzędzia zarządzania oraz budowanie dobrych relacji zespołowych.

The Enneagram is a complex model of human psychology that identifies nine main personality types and is unique in its depth, offering insights into the motivations, fears, desires, and core beliefs that drive human behavior.

This instructor-led, live training (online or onsite) is aimed at intermediate-level managers who wish to apply Enneagram insights to enhance leadership skills, improve team dynamics, and drive organizational success.

By the end of this training, participants will be able to:

• Gain a solid foundation in the Enneagram system, including the nine personality types, wings, levels of development, and centers of intelligence.
• Use the Enneagram to explore and identify personality type, including strengths, weaknesses, and opportunities for growth.
• Better understand team members, improve communication, resolve conflicts, and foster a collaborative team environment.
• Align team and organizational goals, manage change effectively, and cultivate an innovative and adaptive organizational culture.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

 

INTRODUCTION

International Business Etiquette is not about rules & regulations but is particularly important for personal working or traveling for business.

Knowledge of international business etiquette is relevant for conducting meetings, building relationships with others and demonstrating respect for local culture.

In the business world, good business etiquette means that you act professionally and exercise proper manners when engaging with others in your profession.

 

OBJECTIVE

This course is design to enhance and Benefits Professional on  the following .

• Enhanced Personal & Professional image.
• Mastering International Protocol & personal diplomacy.
• Proficiency and competence in various forms of corporate and diplomatic communication.
• Increased self-confidence in official, formal and informal contacts.
• Sharpened professional communication skills.
• Increased confidence in public relations.
• Perfected understanding of formal and informal dress, including evening attire.
• Enhanced ability to work in international environment, understanding key elements of cross-cultural communication and refined competence in contacts with partners’ from all over the world.

 

 

 

INTRODUCTION

1. Have you ever felt unsure of yourself in social situations?
2. Are you concerned about how to address people or how to propose a toast?
3. Where to seat your VIP or even which fork to use?
4. Although having proper protocol and etiquette may go by unnoticed, its absence will be duly noted

In this course you will learn

• How to handle social situations with grace and ease.
• You will also experience and learn the art of dining etiquette,
• In a real restaurant setting.

You will learn how to handle all types of crockery and cutlery at casual and formal gatherings and experience special foods without embarrassment.

Whether you are in charge of a social occasion or attending one, you can be a gracious host and appreciative guest!