Online or onsite, instructor-led live Soft Skills (also known as people skills, interpersonal skills, social skills and transferable skills) training courses demonstrate through discussion and exercises how to understand the dynamics of human relations in a business environment and how to apply Soft Skills techniques, habits and mindsets to improve relationships as well as business results, while creating a more fulfilling experience in work and life.
Soft Skills training is available as "online live training" or "onsite live training". Gliwice onsite live Soft Skills trainings can be carried out locally on customer premises or in NobleProg corporate training centers.
NobleProg -- Your Local Training Provider
Gliwice
Zwycięstwa 10, Gliwice, Poland, 44-100
The entrance to the facility is located on Dolnych Wałów Street. The rooms are situated in the center of Gliwice, just a 2-minute walk from the market square and 5 minutes from the train station. Access from the bus station is possible by bus lines number: 187, 702, 692. There is also an option for parking at a paid parking lot on the main street.
This instructor-led, live training in Gliwice (online or onsite) is aimed at beginner-level office managers who wish to learn knowledge and skills in filing techniques and documentation management.
By the end of this training, participants will be able to:
Understand the principles of effective filing systems.
Learn techniques for managing and controlling both physical and electronic documents.
Develop skills in creating, maintaining, and archiving records.
Apply best practices for documentation management to improve organizational efficiency.
This instructor-led, live training in Gliwice (online or onsite) is aimed at beginner-level professionals who wish to explore fundamental ethical theories, develop ethical decision-making skills, and understand the role of protocol in maintaining integrity and professionalism.
By the end of this training, participants will be able to:
Understand fundamental ethical theories and principles.
Develop skills for ethical decision-making.
Recognize the significance of protocol in professional settings.
Learn to navigate ethical dilemmas and conflicts of interest.
Understand the role of ethics and protocol in different industries.
This instructor-led, live training in Gliwice (online or onsite) is aimed at beginner-to-intermediate level hospitality staff who wish to enhance their skills for providing excellent service.
By the end of this training, participants will be able to:
Gain knowledge and skills in formal etiquette, focusing on hosting, dining, and serving.
Understand serving protocols and the rationale behind them, enabling staff to execute these guidelines proficiently.
Improve customer service quality, and strengthen communication and interpersonal skills for better interaction with guests.
Understand diverse cultural etiquettes and sensitivities, ensuring respectful and appropriate service to all guests.
Handle unexpected situations and guest requests professionally and efficiently.
This instructor-led, live training in Gliwice (online or onsite) is aimed at beginner-level team leaders and managers who wish to understand and leverage personality types to build stronger team cohesion, enhance communication, and manage team dynamics effectively.
By the end of this training, participants will be able to:
Strengthen team cohesion through understanding and leveraging different personality types.
Manage diverse personalities effectively.
Enhance team communication and conflict management.
This instructor-led, live training in Gliwice (online or onsite) is aimed at beginner-level to intermediate-level professionals and managers who wish to enhance their critical thinking, decision-making, and problem-solving capabilities in personal and professional contexts.
By the end of this training, participants will be able to:
Identify biases and logical fallacies in reasoning.
Apply critical thinking techniques to real-world scenarios.
Improve decision-making processes through structured analysis.
Enhance problem-solving strategies for complex situations.
This instructor-led, live training in Gliwice (online or onsite) is aimed at team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively.
By the end of this training, participants will be able to:
Obtain a strengthened understanding among team members through better knowledge of their behavior preferences and communication, strengths, needs, and work motivators.
Discovery of team strengths and how to utilize them to increase efficiency in achieving goals.
Find solutions to cooperation challenges, enabling the team to work more effectively.
Increase job satisfaction for team members through analysis of how each can better utilize their strengths, and potential, and minimize stress factors at work.
Have more effective diversity management in the team and better task alignment to people through discovering team members' strengths, preferences, and motivators and discussing individual employee reports.
Have a better understanding of the management style of the leader through discovering their leadership profile and its impact on the team.
This instructor-led, live workshop in Gliwice (online or onsite) is aimed at business professionals who wish to integrate mindfulness into their work environment to boost productivity, leadership, and well-being.
By the end of this training, participants will be able to:
Understand the science and principles behind mindfulness.
Develop self-awareness to enhance decision-making and leadership skills.
Improve concentration, productivity, and emotional intelligence.
Manage workplace stress, uncertainty, and high-pressure situations.
Foster a positive and collaborative work culture.
Apply mindfulness techniques to enhance creativity and problem-solving.
This instructor-led, live training in Gliwice (online or onsite) is aimed at intermediate-level to advanced-level commercial management professionals who wish to strengthen their interpersonal and decision-making skills for improved business outcomes.
By the end of this training, participants will be able to:
Enhance customer interactions through anticipation, assertive communication, and market knowledge.
Strengthen teamwork, adaptability, and problem-solving skills.
Develop effective decision-making, disciplined execution, and delegation techniques.
Improve negotiation, innovation, and change management skills.
Stress Management & Resilience is a practical program focused on evidence-based techniques and reflective practices that help participants manage personal stressors, improve adaptability, and increase openness to change and feedback.
This instructor-led, live training (online or onsite) is aimed at beginner-level participants who wish to learn hands-on tools for managing stress, practice reflective activities, and strengthen resilience to better perform at work and support colleagues.
Upon finishing this program, participants will be able to:
Apply simple, evidence-based techniques to reduce acute stress and improve day-to-day wellbeing.
Use practical strategies to manage personal issues (health, finances, or other concerns) that affect work performance.
Practice reflective activities and experiential exercises that increase openness to change and feedback.
Create a personalised resilience action plan with concrete next steps and coping techniques.
Format of the Course
Short interactive sessions combining theory and practice.
Experiential activities, guided reflections, and brief role plays.
Action planning and short take-home practices between sessions.
Course Customization Options
Content can be adapted for different team cultures, stress triggers, or organizational contexts.
A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.
Audience
Anyone who is looking to enhance their assertiveness skills
Aim
This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.
Objectives
By the end of the programme the participants will:
Understand and overcome the barriers to being assertive
Recognise behaviour traits within yourself and others and learn effective strategies for managing them
Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
The training will be to review and improve the competencies needed to achieve their business objectives in terms of both individual work and teamwork, particularly through the acquisition of skills by the participants such as:
Building an effective communication style with others
Practical analysis of the barriers of communication and active techniques to prevent their occurrence
Building support assembly relationships
Effective team work
Awareness of mutual influence in relation team-unit and unit-team
The ability to use a variety of techniques to manage conflict
Change their attitudes and behavior modeling constructive (eg assertive posture)
Method of work
The training is designed as an interactive, where participants share is over 80% of the time. Each session follows a similar dynamic: opening a new exercise habits (to build awareness), mini-lecture on the techniques (knowledge), practicing new tactics and techniques (skills). After the close of each session, participants receive support materials for sessions discussed.
Practical material is summed giving a mini lecture explaining the theoretical basis and fundamental psychological mechanisms which participants experience while working on the training room.
For all striving to effectively and efficiently deal with conflict situations. Training for people who want to develop their skills in using the conflict in the work of the team who aim to develop the ability to apply strategies, methods and techniques of conflict management.
Benefits of training course:
Using the methods and techniques to solve conflict situations, effective conflict management, effective communication in conflict situations, skillful preparation of the analysis needs of the parties of the conflict and the formulation of the problem, the use of stress management skills, emotional and assertive techniques in resolving such conflicts.
Skills acquired during the training:
communicate effectively in conflict situations
identify sources of conflict
analysis of the needs of the parties to the conflict and the formulation of the problem
using the methods and techniques to solve conflicts
to the principles of assertiveness and managing emotions in conflict resolution
application of the principles of assertive resist tampering
appropriate behavior in conflict
implement these stress management, emotional
Training method:
lectures, simulations, case studies, role playing, giving feedback to participants
For management: team leaders, managers are beginning their career paths and high-potential employees are selected for development. Training is also a prelude to the development of individual leadership roles and human resource management.
Benefits of completion of the course:
Increase the efficiency of team management, effective decision making related to managerial functions, appropriate selection of leadership style to the team situation, business growth, strengthen conflict resolution skills, gain time management skills.
Training method:
short thematic lectures, individual exercises, simulations, case studies, role plays
Stress-free time management is an approach to life and work aimed at reducing stress through effective time management, prioritization, and emotional regulation. Creating schedules, prioritizing tasks, managing emotions, relaxation practices, breathing exercises, meditation, yoga, or walks can help reduce stress and improve well-being, enabling effective time management. It is essential to find a balance between work and rest and to apply techniques that best suit your lifestyle and work environment.
This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.
By the end of this training, participants will be able to:
Define when to use AI and when not to (stop rules).
Verify AI outputs with practical standards (red flags, second source).
This live training in Gliwice (online or on-site) is aimed at leaders who want to strengthen their leadership competencies, improve team communication, and learn how to effectively delegate tasks and manage difficult situations.
By the end of this training, participants will be able to:
Recognize and develop their unique leadership style.
Communicate effectively, building authority and trust within the team.
Conduct difficult conversations and provide constructive feedback.
Delegate tasks effectively and evaluate team performance.
Manage stress and provide emotional support to team members.
Create coherent development plans for themselves and their teams.
The goal of the program is to develop skills for active management of relationships with internal clients through conscious expression of agreement ("YES") and refusal ("NO"), while building partner relationships based on understanding, assertiveness, and effective communication. The program is based on publications: Eric Berne "Games People Play", Martin Seligman "Learned Helplessness", and Kevin Dutton "The Wisdom of Psychopaths", which provide participants with a fuller understanding of human psychology and behavior dynamics.
This course offers a comprehensive and practical introduction to the phenomenon of burnout, one of the most pressing challenges in modern workplaces. Participants will explore the difference between stress and burnout, identify personal and professional risk factors, and learn how to recognise early signs of exhaustion — both in themselves and in others.
Through guided reflection, self-assessment tools, and group discussions, the programme encourages participants to develop awareness, resilience, and personal coping strategies. It also highlights the role of organisations and leaders in creating a supportive environment that prevents burnout and promotes psychological wellbeing.
The session combines theory, self-diagnosis, and practical exercises to ensure that every participant leaves with a clear action plan for maintaining balance and energy in their professional life.
A customer care strategy plays an important role in building customer satisfaction, helping you to retain loyal customers and increase levels of repeat business. Through good customer service you gain the client’s trust, enhance the company’s image and strengthen your competitive advantage in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies. Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely to recommend your services to others. This workshop will also help participants communicate effectively, appropriately and clearly in all situations.
OBJECTIVES
Developing competencies in the area of professional customer care
Increasing the efficiency of communication with customers
Attaining the knowledge of how to get to the underlying needs and expectations of customers
Building strong and sustainable relationships with clients
Expanding the positive image of the company in the market
Identifying, reducing, and overcoming objections and barriers
Learning about personalities and communication preferences when dealing with clients
Establsihing the ability to create an open environment for communication
Developing skills to communicate clearly and effectively
Identifying barriers to effective communication
Mastering body language and non-verbal communication
METHODS
Role-playing
Self-assessment tests
Exercises in groups
Individual work
Practice sessions
Lectures
Discussions
LEARING OUTCOMES
At the completion of this course, participants will be able to:
Adopt a focused customer care strategy
Identify key customer issues
Build the professional image of the company
Adapt to specific customer behaviour styles
Increase customer loyalty through exceptional customer service
Develop communication abilities with clients
Use techniques to build relationships
Develop a personal action plan to improve customer service skills
Show gestures of generosity and high quality customer care
Use techniques to deal with difficult situations
Recognise barriers to the delivery of outstanding customer service
A Customer Care Course is designed to educate participants on the fundamentals of providing exceptional service and care to customers. It focuses on treating customers with respect and kindness, building an emotional connection, and ensuring their satisfaction and loyalty. These courses cover a range of topics, including communication skills, time management, de-escalation techniques, and industry best practices. Through real-life examples and practical exercises, learners gain insights into effectively handling customer inquiries, complaints, and feedback. The aim is to equip individuals with the necessary skills to deliver professional, helpful, and high-quality service across various customer interaction points, enhancing the overall customer experience.
Change management is a process aimed at effectively implementing change within an organization to achieve desired goals and adapt to changing environments. It requires understanding the reasons why change is necessary and identifying areas that need modification, as well as clearly defining the objectives and benefits that the change will bring. Change management is a dynamic process that demands flexibility, openness to feedback, and readiness to adjust strategies based on people's reactions and changing conditions. It is also crucial to recognize that changes are not always easy, which is why it is important to create a plan that takes into account both organizational goals and individual needs during the change process.
The training allows you to learn in practice the aspects of collaboration in a project team. Through the perspective of
modern model of cooperation Participants will have the opportunity to familiarize themselves with aspects of formulating and
conveying information, establishing rules of cooperation, receiving/transferring delivered work, as well as with the
aspects of effective communication, motivation and their importance for success in the team work.
The training is dedicated to those interested in development of competencies in managing a project team.
The training consists of a substantive part, workshops, practical examples.
In an increasingly globalised world, we work in more multicultural environments where conflicts between individuals and groups are possible. The fundamental belief behind conflict resolution is that conflicts are unavoidable but that they are manageable.
Assertiveness, self-confidence, negotiation ability, interpersonal and other skills are pivotal in supporting conflict resolution. In our everyday life, we encounter many occasions where we consciously or unconsciously (with family members, friends, clients, business partners) manage conflicts. Mastering conflict resolution helps to resolve conflicts effectively, as well as helping us to communicate better, persuade efficiently, improve business results as well as enhancing organisational and personal behavior and performance.
This course offers a mix of theories and concepts, combined with group exercises and individual activities to enable delegates to share ideas and develop their skills.
Objectives:
To understand the fundamentals and nuances of conflicts in organizations
To explore key concepts, factors, theories, types, and models in conflict resolution
To discover the personality types, leadership styles supporting negotiation skills
To learn the art of assertiveness and self-confidence
To experiment, experience and practice conflict resolutions
Anyone in the organization who wants to improve their competencies, (attitude, knowledge, skills) in the area of sales psychology
Salespeople and managers who want to improve their sales competencies
Sales or customer service employees who are involved in the process of b2b or b2c sales
Entrepreneurs who are in the business of selling services or products
EDUCATIONAL OBJECTIVE OF THE TRAINING:
The training prepares you to manage the sales process, with particular focusing on practical skills at all key stages of the process. Participants in the course will learn how they can influence the customer's buying process and their sales process, at the different stages of both processes. The overarching result of the of the course will be an increase in sales skills. Participants will apply the knowledge acquired during the course and qualitative gains in key interpersonal skills, to increase their effectiveness in sales.
Educational purpose of the training
You will learn modern sales models, tools and techniques to use in b2b and b2c sales processes.
You will plan an effective sales strategy, using the models you have learned, tools and techniques, and you will describe the sequence of key events in your sales process that has the greatest impact on the sales outcome.
You will raise to a higher level, the key interpersonal skills that will allow you to
You will increase your effectiveness in sales.
Benefits of attending the training
You will practice the models, tools and techniques you have learned, increasing your level of skills that have the greatest impact on your sales results.
The training will strengthen your knowledge
From the area of sales psychology
From the area of building an effective strategy and effective sales processes
From the area of managing yourself in all key sales processes, which have the greatest impact on your sales goals
The training will strengthen skills in the area of
Selecting sales models, tools and techniques appropriate to the situational context
Increasing your influence on the results achieved in sales
The ability to build values and sales arguments
The ability to select values and sales arguments that respond to the customer's needs and goals
The ability to design the sales process, to determine the activities and behaviors that have the greatest impact on the outcome, at the different stages of your sales process
The ability to select sales arguments that result in a business case and return on investment
The ability to diagnose customer needs
The ability to conduct a sales conversation, using the developed sales arguments to effectively influence the customer's buying process
The ability to manage customer objections
Training will strengthen competencies
Influencing, in the sales process, with the use of substantive arguments and business justification
Reading the context of the situation and selecting the right models, tools and techniques
Managing your actions in the main sales processes
The participants after the training
Distinguishes and understands the specific conditions of customer behavior and actions, at the individual stages of the sales process, which allows him to effectively select adequate actions, thereby increasing his/her effectiveness in action, at the various stages of the sales process.
Leads to the finalization of the sales conversation, which guarantees the satisfaction of the the needs of both parties to the transaction.
Adopts a win-win attitude during the sale to satisfy the goals and needs of of both parties to the transaction, which influence the building of a long-term relationship with the customer
Actively listens to and understands from what the positions expressed by the customer and the customer's needs and effectively collaborates with the customer to develop an agreement win-win in the sales process
Selects adequate sales arguments to meet the needs, problems, goals business and personal interests of the customer, from which the greatest return on investment is derived for the customer
Recognizes and counteracts customer pressure and manipulation.
Effectively manages customer objections.
Increases his/her effectiveness in acting at key stages of the sales process.
Manages his actions effectively, in the main sales processes, thereby increasing its sales effectiveness.
This course is designed to enhance your ability to think strategically, equipping you with the skills to approach complex situations, avoid biases, and make well-informed decisions swiftly and accurately. Through a structured exploration of various thinking styles and the common pitfalls in strategic thinking, you will develop a comprehensive understanding of how to apply strategic thinking in your professional activities.
Effective interpersonal communication is a key skill in both personal and professional relationships.
It involves focusing on the speaker and understanding their perspective, expressing interest in what they say,
using clear and simple messages to avoid misunderstandings, understanding and appreciating others' feelings, needs, and viewpoints. Effective communication means expressing your thoughts and emotions responsibly without violating others' boundaries,
with an awareness of cultural differences that help avoid misunderstandings arising from intercultural communication.
Effective interpersonal communication is essential for building lasting relationships, resolving problems, teamwork, and achieving success both in professional and personal life. It is a skill worth continuously developing and refining.
This instructor-led, live training in Gliwice (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to provide practical tools for navigating conflicts, delivering constructive feedback, and maintaining professional authority under pressure. This training is specifically crafted to help professionals bridge the gap between technical expertise and interpersonal influence, ensuring their ideas are not just heard, but understood and acted upon.
By the end of this training, participants will be able to:
Organizations such as Pfizer, Hewlett Packard, Dell EMC, and VMware have leveraged this programme to develop a more balanced influencing style and build resilient, adaptive responses to workplace challenges. Whether your goal is to create high-performing work teams, consistently win contracts through expert pitching, successfully negotiate optimal terms, or systematically build shareholder value, this programme provides the behavioral precision and strategic alignment needed to drive measurable impact.
Participants will move beyond foundational communication into advanced influence architecture, learning to calibrate their style, navigate resistance, secure commitments, and scale collaborative impact across complex organizational networks.
The Ishikawa Diagram, also known as the fishbone diagram or cause-and-effect diagram, is a tool created by Kaoru Ishikawa. It is used to visually depict the potential causes of a specific event or problem, facilitating the analysis of the factors that might contribute to a particular issue. The diagram resembles the skeleton of a fish, hence the name "fishbone," and is used to identify and organize the causes of an issue systematically. It is particularly useful in product development and quality management processes, where identifying the root causes of problems is crucial. The Ishikawa Diagram helps teams brainstorm and categorize causes, such as methods, machinery, materials, manpower, and environment, to find the root cause of a quality or performance problem
The "Team Communication and Sales Negotiations" project aims to improve communication and integration within the team, leading to increased work efficiency. Using the Kirkpatrick Model, the trainer plans to bring about lasting changes in participants' behavior, which should contribute to achieving business goals. Research using the D3 tool will provide a better understanding of team dynamics. The effectiveness of the project will be evaluated based on reports after 3 and 6 months, with recommendations for further actions, involving the Client in monitoring and summarizing the project.
Cultural differences can have a significant impact on teamwork. Different cultures may prefer different communication styles, such as direct, indirect, expressive, or more evasive. This may lead to differences in the interpretation of messages. Gestures, tone of voice, and words used can have different meanings in different cultures. Something that is acceptable in one culture may be offensive in another. Different cultures may have different approaches to hierarchy in the workplace. Some cultures may be more hierarchical, where decisions are made by people higher up in the hierarchy. Cultures differ in their approach to working time and deadlines. Some cultures may value punctuality more, while others may be more flexible. Different cultures may have different approaches to conflict. Some cultures may avoid confrontation, while others may prefer open conflict resolution. In some cultures, decisions are made after consultation and team discussions, while in others decisions are made by a single leader. Different cultures have different perceptions and approaches to diversity. It is important to build awareness and respect for cultural differences in the workplace. In teamwork, it is crucial to understand and respect cultural differences. Building an atmosphere of open communication, respect and flexibility in accepting diversity can help manage cultural differences and create an effective work environment. This also opens the door to benefiting from diversity through diverse perspectives and ideas.
The "Communication in a Project Team" training is aimed at project teams looking to develop their communication skills to a masterful level. The training focuses on providing communication tools, the IPS (Innovative Problem Solving) model, conflict management, and shaping non-antagonistic communication rules. Participants will acquire the skills to convey information tailored to the type of interlocutor, provide constructive feedback, and foster effective team collaboration.
Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)
Format of the course
The course will be a highly-interactive combination of:
Facilitated Discussions
Slide Presentations
Exercises and Case Studies
By the end of the course, delegates will be able to:
Understand the different skills required for Managing and for Leading
Develop their team in the most-effective way
Explain how best to deliver Change in their part of the organisation
Manage staff performance better
Successfully negotiate their preferred solutions
Explain how to deal with the difficult situations they may encounter in the office
This instructor-led, live training in Gliwice (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.
By the end of this training, participants will be able to:
Explore remote leadership, structures, and components to successfully adapt a remote work setup.
Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
Use existing tools and technologies to improve virtual communication and collaboration.
Implement goal setting and project management methods to measure the performance of a remote team.
This two day course is designed for people who want to achieve better outcomes from their negotiations with customers, suppliers and colleagues. It teaches the skills and tactics used by effective negotiators and builds the confidence needed to succeed.
Delegates learn the different negotiating styles and how to maximise their personal power while protecting important relationships. The course is highly participative with a combination of lecture, discussion, coaching and exercises.
Effective customer service is a key element for every company. Active listening and empathy allow you to understand customer needs and better respond to their expectations. Conduct regular customer research or surveys to understand their opinions and needs. Communicate clearly and avoid using overly complicated technical language. Respond to customer inquiries quickly and effectively. Be flexible and try to find solutions that meet the customer's needs. Treat complaints as opportunities for improvement and handle them with care and understanding. Try to personalize the customer's experience by showing interest in their individual needs. Maintain constant contact with your customers by offering them special offers, discounts or loyalty programs. Train employees in customer service, communication and problem solving. Use technology to facilitate customer contact, for example through online chat, support systems or self-service platforms. Regularly assess customer satisfaction, collect opinions and use feedback to improve service. Create a company culture that promotes customer service as a priority. Effective customer service is not a one-time action, but a process that requires commitment, continuous improvement and readiness to respond to changing customer needs. It is also an opportunity to build customer loyalty and increase the positive image of the company.
Creative team problem solving is the ability to use a variety of perspectives, ideas and techniques to solve problems effectively. To promote a creative approach to problem solving in the team, it is worth encouraging openness and diversity of ideas, organizing brainstorming sessions and encouraging the sharing of different perspectives on the problem, taking into account the diversity of experience and knowledge in the team. Creative problem solving in a team requires openness, support for diverse perspectives and the belief that every idea is valuable. It is a process that can be shaped and developed, creating an inspiring work environment and promoting diversity of thinking.
The aim of the training will be to review and improve the competencies necessary to achieve business goals, both in terms of individual and team work, especially through the participants' acquisition of skills such as: - Building an effective style of communicating with others - Practical diagnosis of communication barriers and techniques for actively preventing their occurrence - The ability to effectively exert influence and persuasion - Changing one's own attitudes and modeling constructive behavior (e.g. assertive attitude).
The 'Stress Management and Coping with Difficult Situations' training focuses on developing the ability to cope with stress in professional and private life. Participants will gain practical knowledge in recognizing the symptoms of stress, mastering relaxation techniques, and understanding the benefits of stressful situations. The course focuses on interactive exercises, mini-lectures and practical tools, enabling participants to effectively manage stress.
This instructor-led, live training (online or onsite) is aimed at professionals who wish to understand stress dynamics, learn practical strategies to manage stress, and implement techniques to enhance well-being in the workplace.
By the end of this training, participants will be able to:
Identify personal and workplace stressors.
Distinguish between productive and negative stress.
Apply practical techniques to reduce and manage stress.
This instructor-led, live training in Gliwice (online or onsite) is aimed at team members and team leaders who wish to learn and apply team collaboration principles and best practices within their teams.
By the end of this training, participants will be able to:
Create a shared direction to set collective vision, mission, and goals.
Foster a culture of collaboration to develop positive values and motivate teams.
Engage teams through team building activities, innovation, and conflict management to increase collaboration.
Measure team collaboration performance to analyze teamwork and team productivity.
This practical training is designed to help participants better understand how they manage their time and workload, and to improve their overall productivity in daily work.
The course is built around the idea that time is a limited resource and focuses on shifting from a reactive way of working to a more structured approach based on planning and prioritisation.
"To Keep VUCA from Turning into BUKA - Controlling the VUCA World" is a course focusing on modern management in VUCA conditions (Volatility, Uncertainty, Complexity, Ambiguity). Participants will acquire skills in change management, systems thinking, employee motivation, and organizational transformation. The course also covers topics such as Theory of Constraints (TOC) and developing employee competencies.
This 1-1 live training (online) in Gliwice is aimed at everyone who wish to get more structure and productivity in their job.
By the end of this training, participants will be able to:
Get more in life.
Control their time.
Get their focus back.
Plan their week effectively.
Know how to deal with stress.
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Testimonials (11)
He took ideas and concepts that can seem complicated and made them simple and achievable.
Kevin allowed for "push back" of the ideas and walk us through discussions each time.
Donna Fuentes - Digitunity
Course - Communication and Teamwork
The energy of the trainer and how he conducted the course
Lawrence Rhein - LKQ Polska Sp. z o. o.
Course - Public Speaking 101: The Art of Mastering Self-Expression (With Social Media Relevance)
I was able to see immediately where I was filling incorrect and will definitely improve my filling.
Tsholofelo Ntshana-Phasha - Problast bs (pty) ltd
Course - Filing Techniques and Documentation Management
Atmosphere and knowledge...
Piotr Soltysiak - AIRBUS POLAND S.A.
Course - Komunikacja interpersonalna
Machine Translated
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
interaction and discussion with each other in different groups, together with some games.
- Netherlands Business Support Office (NBSO) Indonesia
Course - High-Impact Communication Skills
The good relationship that was established from the outset with the trainer and the group.
The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The active sessions.
Monica Bueno Corral - Fundacion Mon Clinic Barcelona
Course - Effective communication skills
The people aspect: How important it is to try to find out what the audience is expecting and what questions they could ask. And how important my attitude towards presenting and the audience is for the success of the presentation.
I think I understand now much better how to have successfull presentations and the importance of regular training/preparation.
Manuel Wymann
Course - Presenting with Confidence
training and feedback
Jochen Jung - Bachem
Course - DZM – delegating tasks and motivating employees
The possibility of looking at the team from a different perspective and better understanding the need for communication with the client
Franciszek Ryszka - Alteris S.A.
Course - Effective Diversity in the Team with Prism Brain Mapping
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