Course Outline
Introduction to management
Having leadership skills in modern management
Leading a team of workers
- management styles
- selection of effective management style to team development phases
- perfect picture manager. Analysis of their own style of leadership
- analysis of the strengths and weaknesses of his own personality in his capacity as the leader of the team, the designation of development potentials
- characteristics of effective teams
- coordination of activities to achieve the set goals
Communication in organizations
- basis of verbal and nonverbal communication
- individual styles of communication
- communication barriers
- questioning techniques
- art of active listening
- constructive criticism
- giving feedback
- solving difficult situations during a call
- communication networks
- information flow models and their optimization
Selected techniques of conflict resolution in a team of employees
- the nature and types of conflict
- the main sources of conflict
- behavioral style at mastering conflict, appropriate behavior in the dispute
- assertive and development use conflicts in the work of the team
- strategies used in conflict situations
- conflict management
- main methods of conflict resolution
- Working with emotions in conflict
- barriers to communication and conflict resolution. Verbal and non-verbal
Motivating the team management
- being motivated
- what motivates people in the organization
- types of motivation
- principles of economic incentives
- principle motivation intangible resources
- psychological principles to motivate
- feedback and evaluation
- the importance of language in motivation
Ability to manage time effectively its use
- time management matrix
- to control their own time and dealing with thieves of time
- time planning techniques
- delegation of authority and delegation
Coaching
- what it is and how to use it
- individual participants gig
- in-depth feedback.
Summary of training
Requirements
The course is general in nature and participation in it does not require specialist knowledge
Testimonials (7)
I liked: engaging games and exercises that encouraged participation and helped better understand the discussed topics. The films integrated into the training program made a strong impression on me – truly inspiring and well-chosen. Special recognition also goes to the high expertise and professionalism of the instructor, who was able to convey complex content in an accessible and engaging manner.
Jadwiga - Azelis Poland Sp. z o.o.
Course - Team Building and Management
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Gravel and Multimedia Materials
Anna - Azelis Poland Sp. z o.o.
Course - Team Building and Management
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The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group
Iwona - LKQ Polska Sp. z o. o.
Course - Team Building and Management
Mrs. Agnieszka established great contact with the group, which was open to sharing its experiences and difficulties in managing a team.
Angelika - LKQ Polska Sp. z o. o.
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Communication with the trainer
Elzbieta Zurawska
Course - Budowanie i zarządzanie zespołem - trening menedżerski
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Contact with the Coach
Magdalena Stasiow
Course - Budowanie i zarządzanie zespołem - trening menedżerski
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