Terms and Conditions for Services Provided by NobleProg

 

1. Training Regulations

Individuals delegated for training by the entity referred to as the "Client" must adhere to the general terms and conditions of training services provided by NobleProg.

2. Liability

NobleProg is not responsible for damages caused by improper use of the knowledge contained in the provided training materials, nor for any damages resulting from the executed training services.

3. Reservation

Booking seats for training should be made through a registration form available on NobleProg's website or as an attachment to the agreement. Reservations should be delivered to NobleProg no later than 14 days before the start of the training (excluding Last Minute or Special Offer trainings). Upon consultation with a consultant, it is possible to submit the registration form at a different time.

4. Cancellation

In case of course cancellation within less than 7 working days before the course starts, the Client is obligated to pay a handling fee amounting to 50% of the training price. If no cancellation is reported or if the cancellation is reported less than 3 days before, the Client is liable to cover the full training costs.

In the event of training cancellation by NobleProg (e.g. due to not reaching the minimum participant group), the entire training costs paid by the Client based on the pro forma invoice will be refunded.

5. Price

Unless otherwise agreed, the payment amount for the training will correspond to the price specified in the training services offer. If such an offer has not been sent, the payment amount will correspond to the prices specified in the latest published Training Catalog on the NobleProg website. The training fee also includes training materials and certificates.

6. "Guaranteed Open" Training

NobleProg guarantees the execution of training for the specified number of participants at the price listed on the website under the "Guaranteed Open" column after:

"Guaranteed Open" training will be conducted even for a single participant. In extreme cases, NobleProg may propose a different date than indicated at the time of filling out the registration form for training. Guaranteed open training does not exclude the participation of additional participants.

7. Payment Terms

Legal entities, government institutions

Payment can be made:

  1. Before training based on the pro forma invoice sent in a confirmation email or online if that payment option is chosen. Payment should be credited to the NobleProg account within the period specified in the pro forma invoice (7 days from issuance).
  2. After training - in this case, a registration form signed by an authorized person is necessary. The payment deadline is 7 days from the end of the training. To determine this payment deadline, please contact our consultant.
  3. By mutual agreement.

Individuals, other entities

Individuals must pay the course fee within 3 business days of submitting the registration form to the account provided on the pro forma invoice sent with the registration confirmation. In exceptional cases, cash payment on the first day of training is possible.

NobleProg reserves the right to determine the final payment method.

Online Payments

Mastercard and Visa

Blue Media S.A. is the entity providing online payment processing for card payments.

Available payment methods: BLIK, online transfer, payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro.

In the event of a need for a refund for a transaction made by a customer using a payment card, the seller will make the refund to the bank account associated with the customer's payment card.

The order processing time for card payments is counted from the moment of receiving a positive payment authorization.

The administrator of personal data provided by the Buyer when using the Store is NobleProg. Detailed information regarding the processing of personal data by NobleProg - including other purposes and legal bases for data processing, as well as data recipients - can be found in the Privacy Policy - due to the transparency principle included in the General Data Protection Regulation ("GDPR").

The purpose of processing the Buyer's data by NobleProg, provided by the Buyer in connection with purchases, is to fulfill orders. The legal basis for processing personal data in this case is:

8. Course Start Date and Progress

Change of Open Training Dates

NobleProg reserves the right to change the date if the number of registered individuals is insufficient to cover the training costs.

Cancellation of Training by NobleProg

In case of rescheduling or cancellation, unless it results from force majeure or other reasons for which NobleProg is not responsible, the amounts already paid by the Client will be refunded. However, the Client cannot claim compensation for damages or lost benefits resulting from such rescheduling or cancellation.

Change of Training Date for Closed, Individual, On-Site, and Remote Trainings

It is possible to change the date of closed, individual, on-site, and remote trainings, but NobleProg reserves the right to charge the Client additional costs associated with changing the date (e.g., room reservation, instructor's time, accommodation, costs related to accounting system changes, etc.).

9. Ownership and Copyright

All copyrighted supplementary materials and equipment are the property of NobleProg. NobleProg retains all copyright rights to any copyrighted materials provided during the training. Copying, lending, paid sharing - in whole or in part - of the provided materials to other entities is prohibited unless otherwise agreed upon by the Parties. The Client will not acquire any copyrights or intellectual property rights held by NobleProg. The Client is not entitled to conduct similar training for other entities or its employees, unless otherwise agreed upon by the Parties.

10. Client's Responsibility

The Client is responsible for ensuring that individuals delegated by them adhere to these terms.

11. Unfair Competition

The Client (and any persons related to them) shall not, under any circumstances, engage in direct negotiations with a representative of NobleProg (or parties directly and indirectly related to NobleProg) in these and future training projects without prior written consent from NobleProg.

Miscellaneous

It is assumed that the Client holds valid licenses for software used in all courses conducted at the location designated by the Client (e.g., for closed training held at the Client's premises). Training participants will be responsible for any damages caused at the training location, such as data loss, equipment damage, or room damage.

NobleProg is not liable for theft or loss of the Client's belongings left on our premises or for any damages or losses resulting from participation in the course and services anywhere in the world. Valuables, computer equipment, personal belongings, etc., should not be left unattended, even if instructors/consultants and employees offer to look after these items during breaks. They do not have the ability to verify and insure items and losses that may occur. It is assumed that the course will take place according to the prior arrangements with the Client and will be conducted according to the agreed training plan. If the Client notices any irregularities on the part of the Trainer during the training, they are required to immediately report their observations to a NobleProg employee (via www.nobleprog.pl, by phone, or by sending an email). The Instructor may change the class schedule and teaching approach upon the participants' request, provided all participants agree to such changes.

12. Additional Client Terms and Agreements

Any terms (agreements, requirements, etc.) set by the Client should be agreed upon during the quotation process. If they are not provided in a timely manner, NobleProg reserves the right not to fulfill them or to change the terms and training price.

13. Complaints

Any complaints must be reported within 7 days from the end of the training to the address szkolenia@nobleprog.pl. The complaint should include the name of the Client, the name, date, and location of the training, as well as a description of the reason for the complaint. The complaint will be processed within 14 days from the date of its receipt.

14. Additional Client Terms and Agreements

Any disputes arising from these terms will be resolved through amicable negotiations.

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