Course Outline

Leader's Identity

  • My Self-Esteem and Confidence in My Role as a Manager
  • Navigating the Managerial Role: What Challenges Might I Encounter?
  • What Are My Strengths and What Do I Need to Strengthen?
  • What Is Leadership Authority and How to Build It
  • Emotional Intelligence in Building Leadership Identity and Team Awareness
  • An Assertive Attitude in Communication: FU and FUKO in Practice for Leaders

Difficult Situations in Managing Employees

  • Challenging Authority - Confronting an Employee Publicly
  • Undermining the Supervisor's Position Behind Their Backs
  • Responding to Indirect Communications (Laughs, Allusions, Exaggerated Reactions)
  • Dealing with Silent Resistance

My Scope of Responsibilities - What I Am Accountable For and What Is a Priority

  • Strategic Thinking - Developing Structure, Enhancing Operational Efficiency
  • A Checklist for the "New" Manager - A Method for Crafting a Vision of Your Work and Your Team's Work
  • Making Decisions - Taking Responsibility for Actions
  • Problem Solving - Addressing Ongoing Difficult Situations
  • 8 Rules for Building Good Relationships with Others

Management Tools - The Foundation of Success

  • Planning – Strategic, Quarterly, Monthly, and Ongoing Planning
  • Setting Goals
  • TOC, DT
  • Coaching
  • Facilitation
  • Mindful Business Leadership
  • Work Organization – I Only Do What Others Cannot
  • Effective Delegation
  • Monitoring and Accountability for Goal Achievement
 21 Hours

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Price Per Participant (Exc. Tax)

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Provisional Courses

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