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Course Outline
- Understanding your own personality type and the associated ways of experiencing emotions.
- Developing competencies in recognizing and working with emotions.
- Increasing effectiveness in transforming difficult emotions and managing stress.
- Developing skills to manage the difficult emotions of colleagues and clients.
- Communication and awareness of one's own emotions.
- Words have power.
- Working on your own Goleman-based emotional model.
- Understanding one's own emotional proficiency.
14 Hours
Testimonials (3)
About the different about leader and manager
Raymond Apena - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101
Adapting the topics to the group. Adjusting the pace of the training and taking suggestions into account. The training was well-organized and timely.
Patrycja Mikolajczak - Uniwersytet Artystyczny w Poznaniu
Course - Budowanie i zarządzanie zespołem
Machine Translated
I generally was benefit from the interaction and flexibility.