Course Outline

1. Coaching as a modern tool in people management.

2. Leadership and coaching.

3. Managerial coaching - levels of effective coaching.

  • the role of coaching
  • basic principles of coaching
  • stages of coaching

4. Management style.

5. Typology of employees - beliefs, attitudes.

6. Motivation - from the perspective of the employee and the boss.

7. Tasks of the manager-coach.

  • role of coach: inspiring employees to develop
  • mentor role: instructions based on examples

8. Coaching in conflict situations

9. Setting boundaries

10. Dealing with tensions

11. The most important skills of a coach.

  • basic coaching methods.
  • an example model of coach competencies.
  • coach's interventions towards the learner, adapting the teaching method.

12. Coaching process.

  • situation analysis – reasons for poor effectiveness, diagnosing problems.
  • concluding a contract with the person being trained and coached.
  • setting goals.
  • process implementation – teaching techniques, feedback.
  • results meeting.

13. Ways of conducting coaching conversations.

14. The most common barriers to the proper coaching process.

15. Methods of creating Coaching Interview Sheets.

16. Creating an internal knowledge base and self-improvement.

17. Training summary.

Requirements

The course is general in nature and participation in it does not require specialist knowledge.

 14 Hours

Number of participants



Price per participant

Testimonials (4)

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