Course Outline

Create dynamics of change:

  • Three phases of organizational or system transformation
  • Sources, nature, and ways of expressing reservations about changes
  • Conditions that need to be created to prevent or neutralize factors hindering the change process
  • Shaping a proactive attitude in changing conditions

Diagnose the project for new roles:

  • Scope and objectives of the project
  • External factors influencing the project
  • Internal positioning: mapping participants and defining alternatives
  • Global strategy for implementing and developing the project
  • Building a constructive attitude

Communication in the context of change:

  • Different communication channels
  • Needs to be considered in the communication process
  • Coping with fears and resistance to change
  • Pitfalls to avoid: language and attitudes

Optimizing methods for working with people:

  • Creating a model to support employees during the change process
  • Coping with emotions in the change process
  • Reactions of individuals undergoing changes – individual differences
  • Factors necessary for effective transition through the change process
 7 Hours

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