ICF Coaching Fundamentals Training Course

A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels.

Audience

Anyone who is looking to enhance their assertiveness skills

Aim

This course aims to raise confidence and increase the delegate’s ability to communicate confidently and assertively with colleagues and customers.

Objectives

By the end of the programme the participants will:

• Understand and overcome the barriers to being assertive
• Recognise behaviour traits within yourself and others and learn effective strategies for managing them
• Communicate effectively with a wide range of people to achieve a win-win situation wherever possible
• Effectively manage difficult situations.

The aim of this one day course is to provide delegates with mentoring and coaching skills for the workplace. By the end of the course, delegates will be able to:

• State the difference between mentoring and coaching
• Discuss relevant learning theories
• Describe different learning styles
• Explain the feedback model
• Outline basic coaching principles
• State the component parts of the GROW coaching model 

Stimulation and attention to employee development are key to maintaining the team's commitment and effectiveness. Talk to employees regularly to understand their professional and personal goals. Together with your employees, set development goals and a plan to achieve them. Create a mentoring program in which experienced employees help younger colleagues develop. Regularly provide constructive feedback, recognize successes and help develop areas requiring improvement. Together with the employee, define short- and long-term goals, monitor progress and modify goals if necessary. Motivate employees by rewarding achievements and contributions to the development of the team and the company. Support the development of interpersonal skills such as time management, communication and leadership. Hold regular meetings to discuss employee progress, goals and any concerns they may have. Collect employee opinions about the work environment and development opportunities. Employee development is a long-term process. Supporting their development requires an individual approach, taking into account their goals, skills and motivations. Open communication and ongoing support are key to successfully managing the development process in the workplace.

By the end of this training, participants will be able to:

• Develop a stronger idea on the different approaches towards contemporary delivery of learning.
• Able to link the current delivery to new and fresh approaches in learning delivery.
• Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
• Lead the organization in the application of digital transformation towards learning

Format of the Course

• Instructor Led Training through Online Delivery
• Interactive Planning with Outputs
• Digital Icebreakers
• Course Works

The "Personal Effectiveness - Self-Management" training is aimed at individuals who wish to increase their effectiveness in the professional environment, including team leaders, project managers, and other professionals. The goal of the course is to develop skills in influencing others, improving interpersonal relationships, enhancing leadership effectiveness, and achieving personal satisfaction through better professional relationships. The training is based on three pillars of interpersonal influence: building communication strategies, self-awareness for better understanding of others, and developing open and fluid communication. The form of the sessions is workshops that allow practical application of the acquired knowledge.

The "Communication in a Project Team" training is aimed at project teams looking to develop their communication skills to a masterful level. The training focuses on providing communication tools, the IPS (Innovative Problem Solving) model, conflict management, and shaping non-antagonistic communication rules. Participants will acquire the skills to convey information tailored to the type of interlocutor, provide constructive feedback, and foster effective team collaboration.

Leadership is the practice of guiding individuals and teams to achieve organizational goals while fostering trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with personal well-being.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level leaders, managers, and professionals who wish to strengthen their leadership competencies and apply them in organizational contexts.

By the end of this training, participants will be able to:

• Build leadership practices based on trust and autonomy.
• Understand people management fundamentals and the labor framework.
• Apply strategic decision-making in complex scenarios.
• Foster collaboration with a leadership perspective.
• Use assertive communication in difficult conversations.
• Practice self-management techniques and support leader well-being.

Format of the Course

• Interactive lecture and discussion.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The "Leadership and Team Management II" training is aimed at individuals involved in team management. The goal of the course is to develop leadership skills, understand one's own leadership style, acquire the right approach to managing different situations, learn task functions within a team and skillful delegation of responsibilities, as well as analyze team dynamics and effectively motivate employees. The training covers topics such as supervision style, team building, motivating individuals and teams, organizing work, and delegating tasks.

TARGET GROUP:

• Anyone in the organization who wants to improve their competencies, (attitude, knowledge, skills) in the area of leadership and management psychology.
• Managers who want to improve their competencies in leadership and management.
• Entrepreneurs

EDUCATIONAL PURPOSE OF THE TRAINING:

Training, in the form of practical work workshops, aimed at training to improve skills in the area of management and leadership. The training will prepare you to manage human capital. Trainees will acquire skills in the areas of: a. management,
leadership and inspiring others to action; b. motivating, building commitment, increase determination and morale; c. evaluating and developing employees; d. delegating tasks and authority; e. organizing and planning work and setting goals; f. enforcing and giving feedback.

OBJECTIVES OF ATTENDING THE TRAINING:

You will learn modern models and tools from the field of leadership and management.
You will raise to a higher level, key interpersonal skills in the areas of leading people and teams and situational management.

BENEFITS OF ATTENDING THE TRAINING:

You will practice the models, tools and techniques you learned, increasing your level of skills that have the greatest impact on leading people and managing a team.

THE TRAINING WILL STRENGTHEN YOUR KNOWLEDGE:
From the area of leadership and management psychology.

THE TRAINING WILL STRENGTHEN SKILLS IN THE AREA OF:

• Selecting models, tools and techniques appropriate to the situational context
• Leading people and managing teams.
• Increasing your influence to change the actions and behaviors of your team.
• The ability to build high commitment and morale in teams.
• The ability to select rational and emotional arguments that increase our influence on the decision-making process of others.
• The ability to diagnose the needs of others.
• The ability to neutralize resistance to change.
• The ability to manage emotions and stress.

TRAINING WILL STRENGTHEN COMPETENCIES:

• Exerting influence, in the process of management and leadership.
• Reading the context of a situation and selecting the right models, tools and techniques of situational leadership.
• Managing yourself and teams in a volatile and unpredictable environment.

This instructor-led, live training in Poland (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

The "Manager as a Change Leader" training is aimed at managers from various sectors, particularly those managing change processes in companies undergoing restructuring, mergers, or acquisitions. The goal of the course is to develop managerial skills in effective change management, including defining the profile of a change leader, understanding the goals of change, engaging employees, building networks of allies, and achieving success at different stages of the change process. The training takes place in a workshop format and covers topics such as leadership styles for change, change strategies, creating a coherent vision of the future, and organizing networks of allies.

The "Managing a Distributed Team" training is designed for individuals at various organizational levels working remotely, especially those working from home. The aim of the course is to equip participants with the skills to build an effective distributed team, define roles, delegate tasks effectively, analyze team dynamics, and harmoniously leverage the potential of the team. In a workshop format, strategies for managing a distributed team are discussed, focusing on result-oriented project management, the use of IT tools, maintaining interpersonal relationships, motivational techniques, time management, and effective task delegation.

The training focuses on developing time management and personal effectiveness skills. Participants will acquire practical skills in prioritizing tasks, setting priorities, planning, and organizing work. The course also covers workload control, effective use of time management tools, working under pressure, and identifying and eliminating factors that disrupt work. The training topics include self-diagnosis, motivation, goals, task hierarchy, planning, organization, efficient time utilization, and time management in the context of habits.

Course Objectives:

To acquire skills in managing external and internal communication of an organization during crisis situations, as well as to learn how to create procedures for such situations.

Methods: Lecture. Discussion. Workshops.

The training "Change Management - Managers and Leaders" is aimed at managers overseeing teams at various levels of the organization, project leaders, and task team leaders involved in change processes. The goal of the course is to prepare managerial staff for effective people management during changes, gain acceptance for the change project, create dynamic actions related to the project, predict and minimize sources of conflict, and engage all participants. The training covers three phases of organizational transformation, diagnosing the project, building a constructive attitude, effective communication in the context of change, and optimizing methods of working with people.