Formal Etiquette in Hospitality - Plan Szkolenia

This 1-1 live training (online) is aimed at everyone who wishes to get more structure and productivity in their job.

By the end of this training, participants will be able to:

• Get more in life.
• Control their time.
• Get their focus back.
• Plan their week effectively.
• Know how to deal with stress.

Format of the Course
This training will be a very intensive training where we will reshape your (work)day. In this training we will focus on the participants' situation, so every training will be unique.

During the training you will learn how to think in a productive way which should result in more motivation during work.

After the training the participant will know how to get more out of their day, how to get more focus and importantly how to deal with stress.

Meditation is a practice of exploring the workings of the mind. Mindfulness is a powerful tool for better dealing with challenges in life, and improving mental health and general wellness.

This instructor-led, live training (online or onsite) is aimed at organizational teams who wish to apply mindfulness meditation to achieve personal and professional development and improvement.

By the end of this training, participants will be able to:

• Understand the basics of meditation and mindfulness practice.
• Reduce stress and increase clarity, calm, contentment, and compassion.
• Focus mind and better connect with others.
• Cultivate mindful awareness in the present moment.
• Manage mental and physical pain.
• Lead a healthier and happier life.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Mindfulness is a powerful tool for better dealing with challenges in life, and improving mental health and general wellness.

This instructor-led, live workshop (online or onsite) is aimed at people who wish to apply mindfulness to achieve intense personal and professional development and improvement.

By the end of this training, participants will be able to:

• Understand the principles of mindfulness.
• Cultivate positive mental health.
• Grow in self-awareness, self-discipline, social-awareness and social effectiveness.
• Make wise decisions in times of stress or crisis.
• Lead a happier and healthier life.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Assertive communication and active listening are two key interpersonal skills that are essential for effective communication. They are particularly important in professional settings, as well as in personal relationships.

This instructor-led, live training (online or onsite) is aimed at beginner-level professionals who wish to have a toolkit of mindfulness and communication strategies to navigate diverse communication challenges and build stronger, more positive relationships.

By the end of this training, participants will be able to:

• Learn and practice mindfulness techniques to enhance self-awareness, emotional regulation, and stress management.
• Understand the principles of assertive communication and develop the ability to express oneself confidently and respectfully.
• Apply mindfulness and communication skills in various real-life contexts, both personal and professional.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

A one day course on Stress Managment and Prevention

Audience

Managers, Team Leaders and staff members who feel that:

• They are attending too many meetings
• Their time is being “stolen” by other people
• They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
• Follow the standard processes for calling, managing and preparing the output of meetings
• Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…

Online meetings have become extremely popular in recent years. What differentiates an effective, stimulating, and efficient online meeting from a mediocre, ineffective one?

This instructor-led, live training (online or onsite) is aimed at trainers, consultants, leaders, and communicators in any field who wish to efficiently and effectively facilitate web conferences using different virtual platforms.

By the end of this training, participants will be able to:

• Learn how to facilitate online meetings for remote participants effectively.
• Create a safe and engaging virtual environment for web conferences by setting the right tone and mindset.
• Manage online meetings more efficiently by choosing a suitable platform and getting comfortable with the technology.
• Keep participants engaged by stimulating online conversations.
• Build deeper connections with participants and other practitioners to learn collectively and gain valuable insights.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Szkolenie skierowane jest do pracowników branży IT, oferując psychoterapię i rozwój osobisty jako kluczowe narzędzia. Uczestnicy zdobywają umiejętności radzenia sobie ze stresem, zarządzania emocjami i osiągania komfortu psychicznego. Dla introwertyków w branży IT, tłumienie emocji może wpływać destrukcyjnie na zdrowie i blokować kreatywność. Psychoterapia pomaga zrozumieć mechanizmy działania, uwalniając potencjał i poprawiając relacje społeczne. Szkolenie skupia się na samoświadomości, zdrowiu psychicznym oraz zwiększaniu satysfakcji zawodowej.

kurs omawia jak odzyskać kontrolę nad własnym życiem i poczuć własną sprawczość, wprowadzić konkretne narzędzia w zakresie poprawy własnej efektywności, pokonać stres i odzyskać wolność w myśleniu i działaniu, zaproponowany model warsztatu daje odpowiedz i możliwość stworzenia własnego

Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

This course aims to inspire trainees to become leaders by showing what makes or breaks a leader.

Overview

This 5-day course will help delegates develop their strategic thinking, planning and management skills, including the tactical and operational requirements for successful implementation in a high-stakes environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use.

The core objective of the programme is to equip executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership the best practices and behaviors that will strengthen the capacity of executives to handle the complexities and uncertainties of managing a high performance organisation.

Learning Objectives

After attending this course, delegates will be able to:

• Describe the main problems that are faced by an organisation;
• Explain the various approaches to organisational development planning;
• Analyse the current business environment and influences affecting the organisation;
• Analyse resources within and external to the organisation;
• Explain the various approaches to managing strategy and it place in the business plan;
• Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm.
• Apply a deeper understanding of strategic development plans;
• Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team;
• Define approaches to managing the identified risks;
• Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy;
• Design policies, systems and processes to successfully implement the emergent strategic plans;
• Cover the key steps in change management

Who Should Attend

• Product/Service Managers
• Newly appointed as well as established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience. There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments. Open forum discussions will also be a key element.

This course is part of the Data Scientist skill set (Domain: Advisory & Leadership).