Course Outline
Day 01
Introduction
- Customer-centric vs tech-driven innovation
Overview of Solution-based Thinking
- Structured thinking and the Design Thinking methodology
Tools for Design Thinkers
- Mind maps, idea generators, innovation matrix, what-if cards, etc.
Design Thinking for Product Development
- Identifying the real user of your product
Case study
- "Spying" on the customer
Gaining an Empathic Understanding of the Customer's Problem
- Drawing pictures of the customer's natural behavior
- Mapping the customer's actions on a timeline
Defining the Problem with the Current Solution
- Identifying the key problems experienced by the user of your product
- Categorizing, visualizing, and estimating the value of solving key problems
Exercise
- Customer journey: Creating a timeline with pictures, emails, quotes and actions.
- Analyzing the key problems
- Deciding which problems to solve
- Presenting your findings
Day 02
Generating Ideas
- Using visualization, mapping, and storytelling to create solutions
Prototyping a Solution
- Tools and methods for validating concepts rapidly
Testing and Iterating
- Real-time testing
- Validating, communicating, and releasing your innovation
Case study
- Fail often, fail fast
Using Design Thinking for Resolving Internal Issues within the Development Team
- Seeing conflict as a positive force for invention
- Managing conflict through debate and discussion
- Empathy as a key ingredient
Exercise
- Building ideas as a team
- Mocking up the prototypes
- Communicating your innovation
- Presenting your findings
Summary and Next Steps
Requirements
- Experience with designing and/or developing software solutions for customers
Audience
- Developers
- Project managers
Testimonials (9)
I liked the practical exercises during the course. The opportunity to discuss with the trainer real situations that I deal with while performing my work in the context of the material learned. It's nice that the trainer also shared examples from her life that allowed the theory to be better grounded in reality.
Bartłomiej
Course - Design Thinking Fundamentals
Machine Translated
Dużo materiałów i źródeł.
Michał Tyndel
Course - Embedded C Application Design Principles
Wszystko :) Bardzo intensywny kurs, wykorzystana każda minuta zajęć. Nacisk na kwestie, które mogą być kłopotliwe podczas egzaminu, analiza pytań, odpowiedzi. Bardzo dużą zaletą szkolenia była możliwość dyskusji, zadawania pytań, dodatkowo można też było uzyskać porady odnośnie modelowania UML. Po szkoleniu w niecałe 2 tygodnie udało się uzyskać certyfikat - a to największa rekomendacja :)
Ilona - Centralny Ośrodek Informatyki
Course - Certyfikacja OCUP2 UML - Przygotowanie do egzaminu UML2 Intermediate
Różnorodność sposobów, możliwości dla budowania person - bardzo dużo przykładów odnośnie tych person, ich zachowań, na co zwracać uwagę, dlaczego je tworzyć, aktualizować. Duże doświadczenie prowadzącego na plus.
Dawid Padewski - MetaPack Poland Sp. z o.o.
Course - Praktyczny warsztat tworzenia User Stories
Pełen profesjonalizm.
Michał Szpala - Sogecap S.A. Oddział w Polsce
Course - Design Patterns in C#
the examples the trainer used in each subject which made it easier to understand
huda Alyassi - Dubai Government Human Resources Dept.
Course - Adobe XD
Trainer was really kind and knowledgeable, going the extra mile to explain things that I didn't know
Felix - Microchip Technology Inc
Course - Embedded C Application Design Principles for Automotive Professionals
Trainer capability to listen and understand my case/issue/problem...
Francois - TE
Course - Technical Architecture and Patterns
The trainer highlighted the really important concepts in software architecture with quizzes. The high-level perspective on effective implementation of software development cycle starting from requirements elicitation to unit testing is very refreshing to data scientist without much experience in software development.