Course Outline

Module 1

What is DesignThinkig?

  1. User concept
  2. Creative breaking of patterns
  3. Hypothesis testing

Effects for the participant

  • He will learn the principles of needs research - the user's world
  • It will answer the question of what is worth changing
  • It will test the profitability of introducing changes

Module 2

  1. Empathy, understanding needs
  2. Empathy map
  3. User experience map
  4. Interviews in the context of functionality
  5. Think with questions
  6. User stories

Effects for the participant

  • Learning the principles of effective needs research
  • The ability to ask the right questions
  • Building space for creation

Module 3

Defining the right problem

  1. Synthesis of the obtained information
  2. Customer problem definition – Problem mapping
  3. Customer's perspective

Effects for the participant

  • Is able to define the client's problem
  • It introduces criteria from general to specific
  • It indicates specific steps for further change and implementation at the start

Module 4

Generating ideas

  1. Brain storm
  2. Idea map
  3. Brainstorming
  4. FUCO and FUO in generating ideas

Effects for the participant

  • Can generate ideas
  • Knows the principles of brainstorming
  • Knows the rules of communication focused on listening

Module 5

Building prototypes

  1. How to create a basic prototype of a solution
  2. How to maintain the customer's perspective during the prototype creation stage
  3. Let the customer have their say – prototype in cooperation with the customer

Effects for the participant

  • Can create a prototype using available tools
  • He can present and discuss what he has created
  • Knows the features of the product and can correlate them with the customer's needs

Module 6

Testing

  1. We designate the testing area
  2. We determine the scope of tests
  3. Chamfering
  4. Verification process of receipt and acceptance of the product

Effects for the participant

  • Is able to create a test schedule
  • Able to create an effective test collection process

Requirements

The training aims to introduce the participant to the methodology Design Thinking.

Prior knowledge and familiarity with this topic is not necessary to attend this training.

 14 Hours

Number of participants



Price per participant

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