Win Win Negotiation Skills Training Course
Course Overview
The target audience for this course comprises mid-level and senior managers who already possess some negotiation experience. Our goal is to develop more advanced methods to make us more effective negotiators. This course builds on the participants' existing knowledge to further enhance their skills and transform them into stronger, more experienced negotiators.
A win-win strategy focuses on finding solutions where both parties feel successful, rather than just concentrating on individual needs. This approach helps establish long-term relationships and partnerships—including with clients, suppliers, and within our own organizations—which lay a positive foundation for future negotiations. If you dominate in negotiations but later find that you still need to work with the same organization, future business will become difficult.
We aim to help senior managers leverage their strengths and experiences to further develop their natural abilities and use practical negotiation frameworks. You will learn to approach every negotiation with a plan and gain the knowledge and confidence to achieve your goals. This highly interactive and engaging course teaches negotiation skills from some of the world's top business schools.
Learning Outcomes:
Upon completion of this course, participants will be able to:
- Conduct fact-based negotiations and achieve positive outcomes.
- Engage in negotiation planning, such as leaving room for concessions to achieve favorable results.
- Set negotiation goals and BATNAs (Best Alternative to a Negotiated Agreement).
- Understand emotional intelligence and non-verbal communication and their importance.
- Know when to negotiate and when to walk away.
- Learn techniques to enhance persuasiveness.
- Seek common ground with negotiation counterparts.
- Use empathy to understand the other party's perspective and resolve issues.
- Learn behavioral styles to gain an advantage.
- Distinguish between “interests” and “positions.”
- Identify and respond to manipulative tactics.
- Minimize and resolve conflicts.
- Understand how to effectively negotiate with different personality types.
- Learn the four steps of the negotiation process.
- Master various bargaining techniques and strategies to create win-win opportunities and move negotiations from bargaining to closure.
By the end of the course, participants will have mastered effective negotiation techniques and laid a solid foundation for future business relationships.
Course Format
This course employs structured discussions, brainstorming, analysis, problem-solving, role-plays and simulations, lectures, and case studies as teaching methods.
Participants will actively engage at every stage.
This course is available as onsite live training in Poland or online live training.Course Outline
Day One
Effective negotiations and negotiators:
- Defining negotiation and determining when to negotiate
- What makes a great negotiator?
- Video case studies
- The steps of preparation
Personality types:
- The benefits of knowing personality styles
-Understand each personality style
-Identify your own personality style
-Know how to work more effectively with each personality style while
negotiating
-Know which negotiation strategy to choose based on relationship and results
-Define positional bargaining
-Know the differences between " Soft" and " Hard" negotiating
-Understand principled negotiation
-Know the four steps in the negotiation process
Types of negotiation:
- Buyer-seller
- Distribution
Preparing for negotiation:
- Hot buttons
- Dealing with emotion
- Identify fears and learn how to overcome them
- Understand what drives your negotiation partner
-Define your BATNA (best alternative to a negotiation agreement), WAP (walk away point) and ZOPA (zone of possible agreement)
-Prepare for your personal negotiation situation
Opening the negotiation:
- Creating a positive first impression
-The importance of common ground
- Likeability
- Influencing skills
- Negotiation ground rules
Day Two
Exchanging information and bargaining:
- How to exchange information
- What is your contingency plan?
- Bargaining techniques
Talking about conditions and compromising:
- Agreeing and disagreeing
- Identifying needs
- Accepting, giving and rejecting proposals
- Discussing and breaking deadlocks
- Types of conflict
- Managing the conflict
Negotiation strategies
- An introduction to positions
- How to manage emotions
- Bargaining and concessions
- Dealing with pressure
- Tricks and traps
Handling opposition
- Getting to yes
Closing the negotiation
- Move from bargaining to closing
Taking part in a practice negotiation:
- Preparing yourself, your team and your position
- Backup plans
- Strategies
- Reflections, feedback and action planning
Conflict resolution
- Sometimes overzealous negotiations can create internal friction in the workplace
- PUGSS conflict resolution techniques
Requirements
Audience
Middle and Senior Management
No prior knowledge is required – We presume that participants will have prior experience. However absolute beginners can greatly benefit from taking part in this course as well.
Open Training Courses require 5+ participants.
Win Win Negotiation Skills Training Course - Booking
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Testimonials (5)
It was nice to know more about EQ
Itzel Hernandez Diaz
Course - Emotional Intelligence (EQ)
Very interactive session
Ewelina - GE HealthCare
Course - How to Learn New Behaviours to Improve Your Results
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
The host's openness, sense of humor, approach and knowledge
Justyna - e-file
Course - Mindfulness Workshop
Machine Translated
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
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