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Duration 14 hours
Course Outline
Module 1. Communication and Collaboration in the Current Labor Market Context
- Collaboration and management models: management 1.0, 2.0, and 3.0 (from control to accountability)
- Multi-generational and multicultural teams – differences in expectations, styles, and values
- Transparency in communication as the foundation of trust and collaboration
- The impact of communication style on motivation, engagement, and team collaboration efficiency
Module 2. Foundations of Effective Communication in the Workplace
- What is communication and why does it often fail
- Levels of communication: informational, relational, and emotional
- Principles of effective communication in team settings
- Communication barriers and their impact on collaboration
- Feedback as a communication tool (ongoing, developmental, corrective)
- Assertiveness as the foundation of partner communication
- Communicating needs, expectations, and boundaries clearly and constructively
Module 3. Goal-, Meaning-, and Responsibility-Driven Collaboration
- The importance of purpose and meaning in team collaboration
- Translating organizational goals into team and individual goals
- Accountability for results – individual and team-based
- Goal alignment as a condition for effective collaboration
- Delegating goals, tasks, and responsibilities – the leader’s role in organizing collaboration
- How to collaborate as a leader: setting priorities, decision-making, and collaboration rules
- How to collaborate as a team member: accountability for your area, initiative, and communicating progress and risks
Module 4. Communication and Collaboration within the Team
- Clarity of roles, expectations, and collaboration rules
- Defining collaboration outputs and accountability for results
- Teams and stages of team development
- Team roles and the significance of diversity in achieving outcomes
- Communication planning as an element of efficient collaboration organization
- Feedback and team meetings as tools supporting collaboration
- Defining collaboration outputs and accountability for results
Module 5. Difficult Communication Situations and Conflicts
- Sources of tension and misunderstandings in teams
- Conflict as a natural element of collaboration
- Conducting difficult conversations and responding to escalation
Module 6. Motivating Yourself and Others in Team Collaboration
- Motivation in team work – what strengthens and what weakens it
- Self-motivation and responsibility for one’s own engagement
- Mutual motivation within the team
- Delegating tasks and responsibilities as an element of building engagement and agency
Module 7. Summary and Implementation – Start, Stop, Continue
Requirements
Target Audience members of project and operational teams, team leaders and managers, individuals preparing for leadership roles, HR, L&D, and PMO specialists, individuals working in multi-generational, multicultural, and distributed environments.
Select an available course date
- Format Online
- Language Polish
- Course Public course
- Start Date 2026-10-22
- Duration 2 days (14 hours)
BOOK - 2580 PLN
Net price per participant
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.