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 Duration 14 hours

Course Outline

Module 1. Communication and Collaboration in the Current Labor Market Context

  • Collaboration and management models: management 1.0, 2.0, and 3.0 (from control to accountability)
  • Multi-generational and multicultural teams – differences in expectations, styles, and values
  • Transparency in communication as the foundation of trust and collaboration
  • The impact of communication style on motivation, engagement, and team collaboration efficiency

Module 2. Foundations of Effective Communication in the Workplace

  • What is communication and why does it often fail
  • Levels of communication: informational, relational, and emotional
  • Principles of effective communication in team settings
  • Communication barriers and their impact on collaboration
  • Feedback as a communication tool (ongoing, developmental, corrective)
  • Assertiveness as the foundation of partner communication
  • Communicating needs, expectations, and boundaries clearly and constructively

Module 3. Goal-, Meaning-, and Responsibility-Driven Collaboration

  • The importance of purpose and meaning in team collaboration
  • Translating organizational goals into team and individual goals
  • Accountability for results – individual and team-based
  • Goal alignment as a condition for effective collaboration
  • Delegating goals, tasks, and responsibilities – the leader’s role in organizing collaboration
  • How to collaborate as a leader: setting priorities, decision-making, and collaboration rules
  • How to collaborate as a team member: accountability for your area, initiative, and communicating progress and risks

Module 4. Communication and Collaboration within the Team

  • Clarity of roles, expectations, and collaboration rules
  • Defining collaboration outputs and accountability for results
  • Teams and stages of team development
  • Team roles and the significance of diversity in achieving outcomes
  • Communication planning as an element of efficient collaboration organization
  • Feedback and team meetings as tools supporting collaboration
  • Defining collaboration outputs and accountability for results

Module 5. Difficult Communication Situations and Conflicts

  • Sources of tension and misunderstandings in teams
  • Conflict as a natural element of collaboration
  • Conducting difficult conversations and responding to escalation

Module 6. Motivating Yourself and Others in Team Collaboration

  • Motivation in team work – what strengthens and what weakens it
  • Self-motivation and responsibility for one’s own engagement
  • Mutual motivation within the team
  • Delegating tasks and responsibilities as an element of building engagement and agency

Module 7. Summary and Implementation – Start, Stop, Continue 

Requirements

Target Audience  members of project and operational teams,  team leaders and managers,  individuals preparing for leadership roles,  HR, L&D, and PMO specialists,  individuals working in multi-generational, multicultural, and distributed environments.

Select an available course date

  • Format Online
  • Language Polish
  • Course Public course
  • Start Date 2026-10-22
  • Duration 2 days (14 hours)
BOOK - 2580 PLN

Net price per participant

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