Course Outline
1.What is partnership and cooperation in an organization - An introduction to SRMM® - The five stages of Stakeholder
Relations Management Maturity
2.Who do I partner with? - stakeholder identification
- Segmentation or personalization - who is the customer/ collaborator and how to understand their needs
3. Stakeholder collaboration design - levels of the cooperation maturity model
- Spontaneity (Ad hoc)
- Procedural (Procedural)
- Relational (Relational)
- Integrated collaboration (Intergated)
4. Design of satisfaction factors in cooperation -Stakholders experience journey - when the stakeholders needs meet the capabilities of the organization
5. Defining business value for stakeholders based on selected techniques - workshop
Requirements
The training requires no additional preparation.
Testimonials (3)
The framework of BA
Puguh - PT PLN INDONESIA POWER
Course - PMI Professional in Business Analysis (PBA) Certification Preparation
As it is lot of content I really liked the working exercises
Sarah - metafinanz Informationssysteme GmbH
Course - PMP - Exam Preparation Training Course
Curriculum and Teaching Methodology
Ola Dolecka - Wyzsza Szkola Bankowa w Gdansku
Course - AgilePM® Foundation (Agile Project Management Foundation - szkolenie akredytowane z egzaminem)
Machine Translated