Course Outline

1.What is partnership and cooperation in an organization - An introduction to SRMM® - The five stages of Stakeholder
Relations Management Maturity
2.Who do I partner with? - stakeholder identification

  • Segmentation or personalization - who is the customer/ collaborator and how to understand their needs

3. Stakeholder collaboration design - levels of the cooperation maturity model

  • Spontaneity (Ad hoc)
  • Procedural (Procedural)
  • Relational (Relational)
  • Integrated collaboration (Intergated)

4. Design of satisfaction factors in cooperation -Stakholders experience journey - when the stakeholders needs meet the capabilities of the organization
5. Defining business value for stakeholders based on selected techniques - workshop

Requirements

The training requires no additional preparation.

 7 Hours

Number of participants



Price per participant

Testimonials (5)

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