Course Outline
Introduction to JIRA
- Overview of what JIRA is and its core functionalities.
- Understanding why teams use JIRA for project management.
Installing and Configuring JIRA
- Step-by-step guide on installing JIRA.
- Basic configuration settings.
Navigating through JIRA Features and Architecture
- Familiarizing with the user interface and different sections of a typical JIRA instance.
- Understanding the architecture behind JIRA's workflows, statuses, and issue types.
Creating a JIRA Project
- Setting up new projects.
- Defining project categories, priorities, and other configurations.
Managing Tests
- Introduction to test management in JIRA.
- Creating and running tests on issues.
Managing Issues (Tickets)
- Understanding the concept of an issue or ticket in JIRA.
- Adding, editing, cloning, linking, and prioritizing tickets.
Performing Searches
- Basic search functionalities within JIRA.
- Introduction to JIRA Query Language (JQL) for advanced searching capabilities.
Introduction to Reports
- Understanding the importance of reports in project management.
- Creating and using different types of reports in JIRA.
Best Practices
- Tips on how to use JIRA efficiently.
- Guidelines for effective issue tracking and project management within a team context.
Troubleshooting Common Problems
- Addressing typical issues users might encounter while working with JIRA.
Summary and Conclusion
- Review of key points covered in the training.
- Q&A session.
Requirements
- Experience with issue tracking systems is preferred but not required.
Audience
- End-users who are new to JIRA
Testimonials (7)
The tool, the trainer’s expertise, and the option to conduct the session remotely
Marina Dos Santos - Olisipo
Course - JIRA for Beginners
Getting to know the needs of the company and the structure
Gesur - Technosoft
Course - JIRA for Beginners
I liked being able to ad-hoc explore different solutions to needs we have, so the general lessons were easily switched up to specialize for our needs.
Devin - Curberg.net
Course - JIRA for Beginners
Finding out new things that Jira could do that I did not know about.
Glen - Curberg.net
Course - JIRA for Beginners
Loved the casual approach and the conversations about experiences and how they relate to preparing our Jira instance
Chad - Curberg.net
Course - JIRA for Beginners
The relation between training and how the team uses Service and PM Projects. Jamie made learning fun and challenged the team and I to consider an agile approach in the way we plan and manger our work. (KUDOS! well done)
Halai Aviles - Curberg.net
Course - JIRA for Beginners
The trainers knowledge and ability to answer all of our questions for various scenarios