Business Analysis Training in Opole

Cost-effectiveness analysis (CEA) is a structured method for comparing alternatives by examining the relationship between resources used and outcomes achieved.

This instructor-led, live training (online or onsite) is aimed at intermediate-level practitioners who wish to apply cost-effectiveness methods to support informed, rational, and evidence-based decision making across a variety of sectors.

By the conclusion of this course, participants will be able to:

• Define cost-effectiveness questions and establish evaluation criteria.
• Identify, classify, and quantify relevant costs and outcomes for diverse scenarios.
• Apply analytical frameworks to compare alternatives using cost-effectiveness ratios.
• Assess uncertainty, validate assumptions, and clearly communicate evaluation results.

Format of the Course

• Facilitated presentations supported by real-world examples.
• Applied exercises to reinforce analytical techniques.
• Interactive problem-solving in a guided workshop environment.

Course Customization Options

• Customized versions of this training are available upon request.

Business Analysis is the discipline of identifying business needs and determining solutions to business problems through requirements gathering, documentation, and process improvement.

This instructor-led, live training (online or onsite) is aimed at entry-level business analysts and project participants who wish to understand the role of a BA and build practical skills aligned with industry best practices.

By the end of this training, participants will be able to:

• Understand the responsibilities and skills of a Business Analyst.
• Apply the principles of the Software Development Life Cycle (SDLC).
• Use BABOK as a reference framework for analysis tasks.
• Document functional and non-functional requirements effectively.
• Apply key techniques for eliciting requirements from stakeholders.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of BA tools and document templates.
• Guided exercises focused on real-world analysis scenarios.

Course Customization Options

• To request a customized training for this course based on your industry or projects, please contact us to arrange.

Modeling and Documentation for Business Analysis is a practical course focused on standard modeling languages and tools used to capture, visualize, and validate business requirements and processes.

This instructor-led, live training (online or onsite) is aimed at professionals with limited or no experience in modeling who wish to apply industry-standard techniques like UML, BPMN, and wireframing tools to improve clarity and communication in business analysis projects.

By the end of this training, participants will be able to:

• Use UML diagrams to represent functional requirements and system behavior.
• Model business processes using BPMN standards.
• Create clear and structured use case diagrams and documentation.
• Design wireframes and interactive prototypes using Figma and Balsamiq.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of modeling tools in sample project scenarios.
• Guided exercises focused on process, requirements, and UI modeling.

Course Customization Options

• To request a customized training for this course based on your organization’s standards or preferred toolset, please contact us to arrange.

Insurance in the Digital Era is an applied overview of how digital transformation reshapes products, operations, and customer engagement in the insurance industry.

This instructor-led, live training (online or onsite) is aimed at intermediate-level insurance professionals who wish to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize insurance offerings and operations.

By the end of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) is a key discipline within software and systems development, focused on identifying, documenting, and managing the needs and constraints of stakeholders to ensure project success.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completion of this training, participants will be able to:

• Understand and apply the key concepts and terminology defined by the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Use Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

This instructor-led, live training in Opole (online or onsite) is aimed at business professionals who wish to learn intermediate-level skills for managing organizational charts using OrgPlus 6.

By the end of this training, participants will be able to:

• Handle large data sets with sophisticated formatting tools.
• Create data visualization reports and directories.
• Use OrgPlus printing, exporting, and publishing features.
• Navigate complex charts with ease.

This course has been created for business analysts who want to use BPMN 2.0 extensively in their projects.

It focuses on practical aspects of all BPMN 2.0 specification as well as implementations of common patterns.

It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After that, the diagrams will be discussed and assessed by the group and the trainer.

This course doesn't cover execution part of BPMN, it focuses on analysis and process design aspects of BPMN 2.0.

This instructor-led, live training in Opole (online or onsite) is aimed at intermediate-level business and IT professionals who wish to learn how to write effective acceptance criteria for requirements.

By the end of this training, participants will be able to:

• Understand the importance of acceptance criteria.
• Create and verify requirements acceptance criteria.
• Apply different methods for describing acceptance criteria.
• Ensure the quality of analytical artifacts.

This workshop is designed for experienced Business Analysts, Product Owners, and User Researchers who want to master advanced techniques that drive real business value. Through hands-on exercises and practical tools, participants will learn to analyze complex data, optimize processes, engage stakeholders, and translate strategy into action using OKRs. By the end, they’ll have a clear toolkit to boost impact and deliver measurable results.

This course focuses on the business analyst role to be successful on Agile projects. Course participants will learn how to cooperate with the Team, Product Owner, Scrum Master as well as with the Customer to facilitate the development process. Participants will go through a mock project practising common scenarios.

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to use generative AI tools to support the daily work of a business analyst, including analysis, documentation, information structuring, and stakeholder communication.

By the end of this training, participants will be able to:

• Understand the real capabilities and limitations of GenAI models (e.g., hallucinations, context windows).
• Be able to use AI as an advanced tool supporting thought and analytical processes.
• Learn how to create precise requirement structures and technical documents using AI.
• Accelerate conceptual work, from hypothesis generation to documentation drafting.
• Consciously evaluate the quality and substantive correctness of AI-generated outputs.
• Gain knowledge on the safe and ethical use of AI tools concerning corporate data

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting. 

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connects strategy with operational activities.
• Identifies areas requiring quality control.
• Applies basic quality assurance mechanisms

Summary:

A business/systems analyst solves business problems by designing information systems which execute the strategy defined by the business. These IT solutions generally achieve one of the following goals for the business: implement a new business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes.

This course is intended for Business Analysts including those who may want to go on and prepare for an IIBA Certification (CCBA or CBAP) and is consistent with the framework outlined by the BABOK® Version 3.0

Objectives:

• Identify the critical principles, activities, tasks, and techniques outlined in the BABOK® V3.0
• Understand the core knowledge areas, activities, tasks, deliverables, and their relationships:

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) Standard for practice of business analysis and serving as a framework describing the tasks that must be performed.

CCBA® (Certified of Competency in Business Analysis) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience.

CBAP®(Certified Business Analysis Professional) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience.

This course will show you how to:

• Perform key functions of the business analyst by applying a solid business analysis framework
• Conduct a business needs analysis to elicit stakeholder requirements
• Apply business analysis techniques to identify key problems and potential opportunities in your enterprise
• Create effective requirements and communication plans
• Analyse and specify requirements using industry best practices
• Manage solution assessment and validation

Master Business Analysis Essentials with hands-on training in requirements gathering, process modeling, & stakeholder management. Built for aspiring & junior analysts, this course delivers core BA skills, Agile/SDLC frameworks, & real-world case studies. Drive project success & deliver measurable business value. Upgrade your career with industry-aligned BA training. 

Participant Profiles

CxO, Operation Managers, Enterprise Architects, Business and System Analysts and Designers

Objective

This introduction seminar provides you with an overview of the digital business models, business and enterprise architecture frameworks as well as methodologies that organizations are trying to focus on to increase their business agility facing disruptions of the digital age.

In particular, this seminar aims at helping you to understand frameworks and reference architectures that are used worldwide to align digital business models and IT system architectures with the changing competitive landscape.

Audience:

Delegates who have an interest in Process Modelling will benefit from attending this business process modeling notation training course including:

• Business and Process Analysts
• Process Designers and Implementers
• Project and Programme Managers
• Anyone involved with business change and transformation.

The course will cover how to:

• Select, organise and implement a business re-engineering project
• Achieve competitive advantage by capitalising on technology and the use of UML tools
• Maximise customer satisfaction by matching process design to customer needs
• Identify typical symptoms of business process dysfunction
• Redesign workflow and structure successfully within the business
• Ensure the best practice through the application of business patterns

A business/systems analyst solves business problems by designing information systems which execute the strategy defined by the business. These IT solutions generally achieve one of the following goals for the business: implement a new/novel business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes.

This course is intended for those who are moving into the Business Analysis profession and who may, after any pre-requisites are met, be interested in taking the CBAP certification examination by IIBA (www.iiba.org).

Who should attend?

• Entry-level IT Business Analysts
• Self-taught IT Business Analysts wanting to fill in the gaps and put all the pieces together
• Systems Analysts and programmers interested in expanding their role into the business area

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to use to develop skills in business and process modeling for a better understanding of the organization, products, and dependencies between processes, data, and stakeholders.

By the end of this training, participants will be able to:

• Understand the role of models as key communication tools in business analysis.
• Be able to select the right modeling method (BPMN, UML, SIPOC, Business Model Canvas) for a specific business goal.
• Know how to decompose complex business processes into clear diagrams.
• Identify touchpoints between processes, data, and system actors.
• Be able to assess the correctness and effectiveness of created business models.

Camunda Training for Analysts (EZD RP) is a comprehensive introduction to business process modeling in the Camunda system, with a particular focus on its application in Electronic Document Management (EZD RP). The course covers the notation BPMN and DMN, explaining the division of roles between analysts and developers in the context of EZD RP. During the training, participants will gain knowledge about process engines, their applications, and various approaches to process modeling. The key differences between Camunda Community and Enterprise will be discussed, as well as the process of preparing the modeling environment. Participants will learn about the lifecycle of a process, methods for initiating it, and verifying its status. The course also covers the Camunda data schema, incident management, transactionality, and error handling. In the practical part, participants will have the opportunity to model processes BPMN, create forms, define registries, files, and attachments, as well as model printouts. The training is dedicated to business analysts who want to effectively design and optimize processes in EZD RP, utilizing best practices and advanced Camunda functionalities.

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to prepare to effectively plan, lead, and support organizational changes, taking into account human, communication, and process factors.

By the end of this training, participants will be able to:

• Understand the psychological and structural mechanisms of organizational change.
• Be able to independently plan comprehensive Change Management activities.
• Identify risks and diagnose sources of resistance to change.
• Be able to actively support stakeholders at every stage of the transition process.
• Apply professional communication tools tailored to various audience groups. 

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level who wish to use the course aims to develop the skills of conscious data analysis and translating analytical results into business conclusions and recommendations that support operational and strategic decisions.

By the end of this training, participants will be able to:

• Understand the role of data in modern decision-making processes.
• Be able to assess data quality and its business relevance.
• Apply intermediate data analysis techniques (trends, segmentation, scenario analysis).
• Distinguish between correlation and causation when interpreting results.
• Formulate precise, evidence-based insights and recommendations.
• Effectively communicate complex analytical findings to decision-makers. 

There are plenty of tried and tested patterns widely available to everyone. Sometimes it is a matter of changing the names and implementing the pattern in a specific technology. It can save hundreds of hours, which otherwise would be spent on design and testing. Training Goals This course has two goals: first, it allows you to reuse widely-known patterns, second, it allows you to create and reuse patterns specific to your organization. It helps you to estimate how patterns can reduce costs, systematize the design process and generate a code framework based on your patterns. Audience Software designers, business analysts, project managers, programmers and developers as well as operational managers and software division managers. Course Style The course focuses on use cases and their relationship with a specific pattern. Most of the examples are explained in UML and in simple Java examples (the language can change if the course is booked as a closed course). It guides you through the sources of the patterns as well as showing you how to catalogue and describe patterns which can be reused across your organization.

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to  focuses on the Financial Sector and IT Industry. We move beyond simple definitions to explore how heavy regulations and risk management frameworks dictate the pace of innovation and operational decision-making. We analyze the mechanics of software delivery, the shift from legacy models to SaaS, and the critical challenges of scalability and security. We conclude by defining the evolving role of the Consultant and Analyst as a strategic bridge between business goals and technical execution.

By the end of this training, participants will will transition from being "service providers" to "trusted advisors" who can anticipate industry shifts and propose solutions that resonate with the client’s specific strategic reality.

This instructor-led, live training in Opole (online or onsite) is aimed at business professionals and data analysts with intermediate Python skills who wish to apply Python to automate workflows, analyze business data, and generate dynamic Excel-based reports.

This instructor-led, live training in Opole (online or onsite) is aimed at intermediate-level business and IT professionals who wish to enhance their skills in requirements management.

By the end of this training, participants will be able to:

• Understand the key activities and products of requirements management.
• Apply effective techniques for requirements elicitation.
• Document requirements using appropriate methods and notations.
• Implement a requirements architecture and repository.

This instructor-led, live training in Opole (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to use comprehensive program designed to bridge the gap between identifying organizational challenges and implementing secure, data-driven solutions. This instructor-led, live training (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to use focus on analytical precision: moving beyond surface-level symptoms to find the root causes of business issues and structuring them for clear decision-making. Strategic foresight, teaching participants how to quantify uncertainty through formal risk assessment, evaluate potential impacts, and develop robust response strategies

By the end of the course, participants will have a toolkit for transforming vague business obstacles into actionable, de-risked project plans.

This instructor-led, live training in Opole (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level addresses the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, the success of a project rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships. 

Course Audience:

Managers who want to understand BPMN diagrams, Business Consultants, Business Analysts, Business Process Engineers, System Analysts and anyone who is involved in analyzing and planning Business Processes using standardized, unified modelling notation.

Course Goals:

• Produce high-quality process diagrams
• Model in the BPMN process notation
• Capture as-is process information
• Implement optimized process flows for people-intensive processes
• Simplify complex process definitions and break them into more manageable pieces

Requirements engineering is the process of defining, collecting, documenting, managing and analyzing the needs, expectations and functionalities that should be implemented by a given system, product or IT project. Requirements engineering plays a key role in the success of IT projects because accurate, understandable and consistent requirements constitute the foundation for the system or product being created. Correctly understanding and precisely defining the needs of users and stakeholders is crucial to achieving customer satisfaction and the success of IT projects.