Process Redesign for Digital Services Training Course

Business Analysis is the process of examining, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the process of managing organizational changes and designing new business solutions. Business analysis ensures that technological, process-related, or organizational solutions meet business goals and needs. It is crucial for the effectiveness of projects and organizational changes by ensuring that the introduced solutions are appropriate, feasible, and fully aligned with business requirements.

This instructor-led, live training in Poland (online or onsite) is aimed at intermediate-level business and IT professionals who wish to learn how to write effective acceptance criteria for requirements.

By the end of this training, participants will be able to:

• Understand the importance of acceptance criteria.
• Create and verify requirements acceptance criteria.
• Apply different methods for describing acceptance criteria.
• Ensure the quality of analytical artifacts.

This instructor-led, live training in Poland is aimed at intermediate-level managers, Product Owners and specialists who wish to apply Agile ways of working in banks, financial institutions and the public sector without compromising regulatory requirements.

By the end of this training, participants will be able to:

• Build regulatory and compliance requirements into the product backlog from the start.
• Define the governance and documentation that are really needed.
• Work with risk, compliance and IT security as partners.
• Plan a regulated product change using Agile practices.

This instructor-led, live training in Poland (online or onsite) is aimed at intermediate-level managers and specialists who wish to understand what drives digital change in financial services and how to make it work in their own organisation.

By the end of this training, participants will be able to:

• Explain what drives digital change in banking and financial services.
• Identify where digital channels, lending and SME banking create value.
• Understand how Agile and product thinking support transformation.
• Learn from successful and failed transformations.

This instructor-led, live training in Poland (online or onsite) is aimed at business leaders wishing to undertake a Digital Transformation within their organizations.

By the end of this training, participants will be able to:

• Describe the concepts of Digital Transformation
• Identify areas of an organization where it makes sense to undertake digitization
• Draw out a digitization strategy that describes the changes needed in process, technology and training.

This instructor-led, live training in Poland (online or onsite) is aimed at intermediate-level to advanced-level IT leaders, compliance officers, and digital transformation managers who wish to use a structured roadmap approach to implement digital sovereignty initiatives.

By the end of this training, participants will be able to: assess their organization's digital sovereignty maturity, develop a comprehensive strategy, create an actionable implementation roadmap, establish governance frameworks.

This instructor-led, live training in Poland (online or onsite) is aimed at intermediate-level IT professionals and business managers who wish to understand the potential of IoT and edge computing for enabling efficiency, real-time processing, and innovation in various industries.

By the end of this training, participants will be able to:

• Understand the principles of IoT and edge computing and their role in digital transformation.
• Identify use cases for IoT and edge computing in manufacturing, logistics, and energy sectors.
• Differentiate between edge and cloud computing architectures and deployment scenarios.
• Implement edge computing solutions for predictive maintenance and real-time decision-making.

An applied training in Poland that helps insurance professionals apply AI, data, and InsurTech trends to modernize operations and customer engagement, using workshops, case studies, and practical exercises to build digital strategies for a rapidly evolving industry.

This instructor-led live training in Poland covers practical Requirements Engineering concepts, elicitation techniques, and documentation methods. It provides extensive exam preparation to help participants master the IREB CPRE syllabus and pass the Foundation Level certification.

This instructor-led, live training in Poland (online or onsite) is aimed at intermediate-level managers, team leads and change leaders who wish to lead digital change that people support, not just tolerate.

By the end of this training, participants will be able to:

• Recognise the real sources of resistance and address them early.
• Build a clear case for change with quick wins and visible sponsors.
• Engage change agents and middle managers.
• Measure adoption and keep momentum after the launch.

Requirements engineering is the process of defining, collecting, documenting, managing and analyzing the needs, expectations and functionalities that should be implemented by a given system, product or IT project. Requirements engineering plays a key role in the success of IT projects because accurate, understandable and consistent requirements constitute the foundation for the system or product being created. Correctly understanding and precisely defining the needs of users and stakeholders is crucial to achieving customer satisfaction and the success of IT projects.

This instructor-led, live training in Poland (online or onsite) is aimed at intermediate-level business and IT professionals who wish to enhance their skills in requirements management.

By the end of this training, participants will be able to:

• Understand the key activities and products of requirements management.
• Apply effective techniques for requirements elicitation.
• Document requirements using appropriate methods and notations.
• Implement a requirements architecture and repository.

This instructor-led, live training in Poland (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This instructor-led, live training in Poland (online or onsite) is aimed at beginner-level digital technology professionals who wish to gain comprehensive knowledge and practical tools for understanding and acting on responsible digital practices.

By the end of this training, participants will be able to:

• Understand the environmental, social, and societal impacts of digital technology.
• Learn best practices to reduce digital footprints in professional and personal activities.
• Acquire knowledge of eco-design for sustainable digital services.
• Implement responsible digital practices in their work.