Course Outline
Introduction to Process Mining
- Overview of process mining
 - Importance of data-driven process optimization
 - Use cases and benefits across industries
 
Getting Started with Celonis
- Introduction to the Celonis platform
 - Navigating the Celonis interface
 - Overview of Celonis components: event logs, processes, dashboards
 
Data Integration and Preparation
- Understanding event logs and data requirements
 - Connecting data sources to Celonis
 - Data transformation and cleaning techniques
 
Process Discovery and Visualization
- Creating and analyzing process models
 - Process visualization using the Celonis Model Viewer
 - Identifying process variants and inefficiencies
 
Process Analysis and KPIs
- Setting Key Performance Indicators (KPIs) in Celonis
 - Root cause analysis of process inefficiencies
 - Creating benchmarks and thresholds for monitoring
 
Action Engine and Process Automation
- Introduction to Celonis Action Engine
 - Automating tasks and workflows
 - Integrating Celonis with external applications (ERP, CRM)
 
Building Custom Dashboards and Reports
- Customizing dashboards for different stakeholders
 - Creating and sharing reports
 - Real-time monitoring and alerts configuration
 
Best Practices and Use Cases
- Real-world examples of Celonis-driven optimization
 - Best practices for sustainable process improvement
 - Q&A and wrap-up discussion
 
Summary and Next Steps
Requirements
- Basic understanding of business processes
 - Familiarity with process flows, business operations, or workflows
 
Audience
- Business analysts
 - Process owners and managers
 - IT professionals
 
Testimonials (5)
the Labs
Frank Mhlongo - Standard Bank of South Africa
Course - JBoss
The pace was good, with a nice mixture of knowledge sharing, demonstrations and practical work. Filip was very engaging and provided the energy to get through the course. It was good that there was a lot of 1:1 tuition, with Filip going through individual training exercises.
Colin - Worldpay
Course - BPMN, DMN, and CMMN - OMG standards for process improvement
Additional information regarding tool issues and imperfections.
Slawomir Gubala - Tech-Com sp. z o.o.
Course - OptaPlanner in Practice
Machine Translated
a lot of practices are very welcome, many try and learn cases are embedded
Nadia Ivaniuk - Credit Suisse (Poland) Sp.z o.o.
Course - Modelling Decision and Rules with OMG DMN
Exercises and solving problems in groups when the problems were more difficult.