Course Outline
Introduction
- Overview of OpsGenie features and architecture
Understanding DevOps Pipelines
- How OpsGenie fits in a DevOps ecosystem
Getting Started
- Setting up a profile
- Navigating the UI
Managing Users and Roles
- Inviting users
- Role types and permissions
- Creating and managing teams
Managing On-call Schedules
- Configuring on-call schedules
- Escalation policies
- Adding rotations and participants
Managing Alerts and Notifications
- Navigating the alerts list
- Searching queries for alerts
- Creating alert flows and fields
- Managing alerts lifecyle
- Creating alert policies
- Encrypting alert data
Integrating OpsGenie with other IT tools
- Using OpsGenie's integration framework
- OpsGenie with other Atlassian products
- OpsGenie API integration
- OpsGenie integration with other tools (Alert Logic, Amazon CloudTrail, Microsoft Azure, etc.)
- OpsGenie heartbeats for systems monitoring
Incident Management and Reports
- Managing incidents
- Investigating incidents
- Collaborating during incidents
- OpsGenie global and team Reports
Troubleshooting
Summary and Next Steps
Requirements
- Experience with system administration
Audience
- DevOps engineers
Testimonials (5)
The docker ready-to-use environment image. The balance between lectures and exercises.
Aurélien Petit - Prostep sp. z o. o.
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Przykłady z życia. Pozytywne nastawienie.
Monika Nasiadka - EY GLOBAL SERVICES (POLAND) SP Z O O
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the Automation and speaking to different software packages
Eric Van Wyk
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Trainer explainations and clarification is good and understandable
Gwisu - Tanzania Revenue Authority
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Being introduced to some technologies I wish I knew earlier.