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Course Outline

Introduction to AI in the Workplace

  • Understanding artificial intelligence and generative AI
  • How AI is transforming modern office work
  • Common AI tools and business applications
  • Benefits, limitations, and realistic expectations

Writing Effective AI Prompts

  • Principles of prompt engineering
  • Structuring prompts for better results
  • Refining and improving AI responses
  • Practical prompt-writing techniques and exercises

AI Security, Privacy, and Responsible Use

  • Protecting sensitive and confidential information
  • Understanding data privacy considerations
  • Responsible and ethical use of AI
  • Recognising AI bias, inaccuracies, and hallucinations

Enhancing Microsoft Word with AI

  • Drafting and editing documents
  • Summarising and rewriting content
  • Improving grammar, tone, and readability
  • Generating reports, letters, and meeting notes

Using AI in Microsoft Excel

  • Analysing and summarising data
  • Creating formulas with AI assistance
  • Identifying trends and insights
  • Automating repetitive spreadsheet tasks

Improving Communication with AI in Outlook

  • Drafting professional emails
  • Summarising email conversations
  • Creating meeting agendas and follow-up messages
  • Managing inbox productivity

Creating Better Presentations with AI in PowerPoint

  • Generating presentation outlines
  • Creating slide content and speaker notes
  • Improving presentation design and structure
  • Producing engaging business presentations more efficiently

Understanding AI's Limitations

  • Tasks AI performs well
  • Common mistakes and how to verify AI-generated content
  • When human judgement is essential
  • Future trends and opportunities for AI in the workplace

Requirements

None.

 7 Hours

Number of participants


Price Per Participant (Exc. Tax)

Provisional Courses

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