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Course Outline
Introduction to AI in the Workplace
- Understanding artificial intelligence and generative AI
- How AI is transforming modern office work
- Common AI tools and business applications
- Benefits, limitations, and realistic expectations
Writing Effective AI Prompts
- Principles of prompt engineering
- Structuring prompts for better results
- Refining and improving AI responses
- Practical prompt-writing techniques and exercises
AI Security, Privacy, and Responsible Use
- Protecting sensitive and confidential information
- Understanding data privacy considerations
- Responsible and ethical use of AI
- Recognising AI bias, inaccuracies, and hallucinations
Enhancing Microsoft Word with AI
- Drafting and editing documents
- Summarising and rewriting content
- Improving grammar, tone, and readability
- Generating reports, letters, and meeting notes
Using AI in Microsoft Excel
- Analysing and summarising data
- Creating formulas with AI assistance
- Identifying trends and insights
- Automating repetitive spreadsheet tasks
Improving Communication with AI in Outlook
- Drafting professional emails
- Summarising email conversations
- Creating meeting agendas and follow-up messages
- Managing inbox productivity
Creating Better Presentations with AI in PowerPoint
- Generating presentation outlines
- Creating slide content and speaker notes
- Improving presentation design and structure
- Producing engaging business presentations more efficiently
Understanding AI's Limitations
- Tasks AI performs well
- Common mistakes and how to verify AI-generated content
- When human judgement is essential
- Future trends and opportunities for AI in the workplace
Requirements
None.
7 Hours
