Online or onsite, instructor-led live Zoho CRM training courses demonstrate through interactive hands-on practice how to utilize the features of Zoho CRM software effectively.
Zoho CRM training is available as "online live training" or "onsite live training". Online live training (aka "remote live training") is carried out by way of an interactive, remote desktop. Onsite live Zoho CRM trainings in Katowice can be carried out locally on customer premises or in NobleProg corporate training centers.
NobleProg -- Your Local Training Provider
Katowice
Centrum Szkoleniowe Moniuszki 7, Moniuszki 7, Katowice, Poland, 40-004
The training room is located in the heart of Katowice. Its attractive location in the city center guarantees easy access for all participants. The main railway station is just 500 meters away from our venue, and bus and tram stops are only 100 meters away. Additionally, it has excellent connections to the outbound route towards the A4 motorway to Krakow - Wroclaw and Pyrzowice Airport, making it an ideal venue for participants arriving from various parts of Poland and abroad.
Zoho Desk is a cloud-based helpdesk platform designed to streamline customer service operations through automation, omnichannel support, ticket tracking, and performance analytics.
This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level users who wish to effectively configure, manage, and optimize Zoho Desk to support customer service workflows.
By the end of this training, participants will be able to:
Configure and customize the Zoho Desk environment for their team.
Manage tickets, SLAs, and workflows across multiple support channels.
Create insightful reports and dashboards to track service performance.
Implement best practices for automation, change control, and collaboration.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Zoho CRM is a widely adopted cloud-based platform used to manage customer relationships, automate sales processes, and analyze business performance.
This instructor-led, live training (online or onsite) is aimed at intermediate-level users and administrators who wish to improve their proficiency in managing data, reporting, customization, and system control within Zoho CRM.
By the end of this training, participants will be able to:
Create and customize reports and dashboards for actionable analysis.
Implement change control best practices, including audit trails and configuration management.
Configure modules, workflows, and user roles to align with business processes.
Monitor system usage, automate tasks, and enhance CRM usability and governance.
Format of the Course
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Zoho CRM is a SaaS-based Customer Relationship Management (CRM) system for tracking sales, managing contacts, conducting marketing activities, and engaging customers.
In this instructor-led, live training (onsite or remote), participants will learn how to set up and manage a Zoho CRM system.
By the end of this training, participants will be able to:
Set up, configure and run their organization's account efficiently
Manage users and automate sales processes
Customize CRM solutions and secure customer data
Audience
System administrators
Format of the Course
Interactive lecture and discussion
Lots of exercises and practice
Hands-on implementation in a live-lab environment
Course Customization Options
To request a customized training for this course, please contact us to arrange.
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