Łódź

Boutique Hotel's, Piłsudskiego 10/14, Łódź, Poland, 90-051

The training room is located 3 kilometers from the city center.

Piotrków Trybunalski

Hotel AGAT, Wojska Polskiego 118, Piotrków Trybunalski, Poland, 97 - 300

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in łódzkie (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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