Artificial Intelligence for Micro and Small Enterprises
Training Description
Training Objective
This training is designed for business owners, managers, and specialists from the SME sector who wish to learn practical ways to use AI tools in their daily business operations. Over two intensive days, participants will explore key AI concepts and tools, master prompt engineering techniques, test ready-made applications supporting sales, marketing, customer service, and analytics, develop their own AI implementation roadmap for their company, and understand how to use AI safely and in compliance with legal regulations.
Benefits of Participation
- Conscious and effective use of artificial intelligence-based tools.
- Automation of repetitive business tasks (CRM, communication, reporting).
- Leveraging AI in marketing, sales, and customer service.
- Creating and evaluating your own AI implementation strategies.
- Planning digital competency development within teams.
- Avoiding legal and ethical risks related to data and automation.
Reserve Your Spot
- Format: Remote
- Language: English
- Type: Open training, guaranteed to run
- Date: 13-14.12.2025
- Duration: 2 days (8 hours/day)
- Trainer: Aleksandra Siluch – Czubaszek
Net price per participant. Guaranteed training requires a minimum of one participant.
Benefits for Participants
- Conscious and effective use of artificial intelligence-based tools.
- Automation of repetitive business tasks (CRM, communication, reporting).
- Leveraging AI in marketing, sales, and customer service.
- Creating and evaluating your own AI implementation strategies.
- Planning digital competency development within teams.
- Avoiding legal and ethical risks related to data and automation.
Target Audience
- Owners and managers of micro and small enterprises.
- Individuals responsible for sales, marketing, customer service, or operations.
- Anyone who wants to learn how AI can tangibly support their business—without requiring technical expertise.
Format and Methodology
The training is conducted in a workshop format, featuring numerous practical exercises and real-world business implementation examples. Each participant receives access to recommended AI tools (including free options), an organizational AI implementation plan template, a set of prompts and scenarios for workplace application, and a certificate of completion.
Training Program
Day 1 – Practical Applications of AI in Daily Business
- Introduction to AI in simple terms – what artificial intelligence is, how it works, and which tools to use.
- Prompt engineering techniques – how to communicate with AI to achieve optimal results (mini-workshop).
- AI in management and operations – task automation, CRM, accounting, communication (workshop: create a 3-month AI action implementation plan).
- Marketing and sales with AI – content generation, personalization, SEO (workshop: develop your own AI-driven marketing campaign).
- Customer service and e-commerce – chatbots, product recommendations (workshop: build a simple chatbot for your company).
Day 2 – Responsible Use of AI, AI Agents, and Implementation Roadmap
- Law and data security – GDPR, regulations, safe AI use for SMEs.
- Simplified business analytics – using AI for data analysis, forecasting, and reporting (workshop: revenue forecasting using AI).
- AI agents and responsible usage – autonomous AI tools executing multi-step tasks (workshop: configure an AI agent tailored to your company’s needs).
- Implementation roadmap – return on investment (ROI), tool selection, team adaptation (final workshop: 3–6 month AI implementation checklist).
Why Choose Guaranteed Training?
- Implementation guarantee. The training will take place regardless of the number of participants.
- Knowledge and experience exchange with specialists from other industries.
- Interactive, live-led sessions. Not just theory, but also practical exercises and discussions.
- Flexible remote format. Join from anywhere.
Need Help?
Reach out to learn more about our team and the kinds of tailored solutions we can offer your organization.
Get in Touchwroclaw@nobleprog.pl or +48 (22) 103 3718