Course Outline

 

Utility theory

  • Definition of utility. 
  • The elements that make up usability.
  • The concept of UX
  • Usability versus competitive advantage.

Usability planning

  • Stakeholder analysis
  • User context analysis
  • Quality objectives.

Usability requirements elicitation and analysis

  • Requirements elicitation techniques
  • Usability vs. functionality of the solution

Software Design from a User-Centered Design perspective

  •  User Interface Design. 
  •  Norms, standards, guidelines
  •  Style guide

Usability testing and evaluation

  • Check lists.
  • Testing with users (usability testing).
  • Advanced methods - basics.

Development towards usability and UX

  • Certification of qualifications.
  • Usability competencies vs. other design roles.

Summary

  • Workshop summary. 
  • Best practices and checklists.

Requirements

Basic knowledge of the IT product life cycle.
Knowledge of nomenclature used in software development and IT project implementation.

Level
2

Goals
Learn key concepts and terms related to usability of digital solutions.
To learn effective methods for capturing usability requirements.
Acquire the skills necessary to design usable IT solutions.

Advantages
Training provided by an expert with several years of experience in the IT industry and extensive knowledge of IT processes.
Emphasis on practice - necessary theory is supported by project practice, discussed topics are related to real project situations.
Training delivered using tools used in requirements engineering, which provides an opportunity to learn the basic functionalities of such tools. 
Ability to apply the knowledge gained already during the training. 

Addressed to
System and business analysts, product owners, business owners, digital solution designers.
Project managers wishing to ensure usability of the IT system being designed.
Business representatives responsible for developing business needs and/or validating system usability.
Software and system engineers.
Testers, QA, those responsible for quality assurance of IT systems and software.

 14 Hours

Number of participants



Price per participant

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