Course Outline

1. Planning and measuring performance in the organization- introduction:

  • KPIs in strategy
  • KPIs in processes
  • KPIs in projects

2. Strategic effectiveness of the organization and links to projects - measuring effectiveness based on

  • Strategic Score Card (Balanced Score Card) and Hoshin Kanri (Lean management) approach:

- Financial perspective
- Customer perspective
- Process perspective
- Development perspective

  • OKR - Objectives and Key Results

3. Efficiency in BAU operations - "Business as usual" and linkage to projects

  • Process objectives and performance indicators for selected processes of the organization
  • Optimization of KPIs and KSF (Critical Success Factor) over time - Why focus on one and what indicator, rather than 20 at a time
  • Data and systems - the basis for managing KPIs in an organization

4. Efficiency in the development of the organization - strategic projects and KPIS:

  • Process objectives and project performance indicators in organization - decision matrix
  • Optimization of KPIs and KSF (Critical Success Factor) in projects

5. Setting KPIs is not enough - monitoring system and cascading of goals in projects

  • KPIs about the organization - "Catchball" thinking
  • Strategic and operational indicators
  • KPI implementation plans
  • Supporting systems and data
  • KPI monitoring and verification against data

6. Summary of the workshop in the formula START, STOP, CONTINUE

Requirements

The training requires no additional preparation.

 14 Hours

Number of participants



Price per participant

Testimonials (5)

Related Courses

Certified Associate in Project Management (CAPM)®

21 Hours

Professional Agile Leadership Essentials | PAL-E (Scrum.org accredited training course)

14 Hours

Applying Professional Scrum | APS (Scrum.org accredited training course)

14 Hours

Scaled Professional Scrum | SPS (Scrum.org accredited training course)

14 Hours

Related Categories