Course Outline
Leader identity
- My self-esteem and sense of confidence in the role of a manager
- How to find yourself as a manager, i.e. what challenges may I face?
- What is my strength and what do I need to strengthen?
- What is a leader's authority and how to build it
- Emotional intelligence in building leader identity and team awareness
- Assertive attitude in FU and FUKO communication in leader's practice
Difficult situations in employee management
- Undermining authority - confronting an employee in public
- Undermining the position of the superior behind his back
- Reacting to messages indirectly (laughter, allusions, exaggerated reactions)
- Responding to silent resistance
My scope of responsibilities - what I am responsible for and what is a priority.
- Strategic thinking - development of structure, increasing operational efficiency
- Check list of questions for the "new" manager - a way to create a vision of your work and the work of your team
- Decision making – taking responsibility for actions
- Problem solving – ongoing resolution of difficult situations
- 8 rules of conduct to build good relationships with others
Management tools - the basis of success
- Planning – strategic, quarterly, monthly and ongoing planning
- Setting goals
- TOC, DT
- Coaching
- Facilitation
- mindful business leadership
- Work organization – I only do what others cannot do
- Effective delegation
- Control and accountability for achieving goals
Testimonials (5)
the trainer's approach to training, a wide range of knowledge and the ability to transfer this knowledge
Andrzej - Solutions30 Wschód Sp. z o.o.
Course - Budowanie i zarządzanie zespołem
Machine Translated
discussing topics using specific examples related to our company
Agnieszka - Ejmedical sp. z o. o.
Course - DZM – delegowanie zadań i motywowanie pracowników
Machine Translated
Due to the activities from each content, I understood their main ideas/ concepts very well within a short time. I would like to say that the activity reflects on not only our current situation but also how to advance the skill & knowledge effectively and efficiently.
Ei Ei - Ooredoo Myanmar
Course - Leadership 101
Would like to thank Trainer Abhi for this fruitful training. Appreciate him trying to get to know all the attendees so he can better cater the training to our needs. Love how there was a balance of theory and activities that keep us engaged. And how contents were straight to the point and concise.
Rainey Clarecia - Talentvis
Course - Communicating and Influencing - For Managers and Team Leaders
Clearly explained theory combined with trainer enthusiastically recounting his past experience, making the concepts much more relatable / memorable. Friendly and passionate trainer.