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Jira Service Management

 7 godzin
Jira Service Management provides tools for users to create service projects that help categorize and manage service requests, incidents, problems, and organizational changes. This instructor-led, live training (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently. By the end of this training, participants will be able to:
  • Learn and understand the fundamentals of Jira Service Management.
  • Set up and configure a service desk and manage requests.
  • Manage Jira Service Management backend and integration.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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Mastering Jira Forms

 21 godzin
Jira is a project management and issue-tracking tool developed by Atlassian that allows users to create custom forms for collecting and managing data related to issues, tasks, and projects. This instructor-led, live training (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively. By the end of this training, participants will be able to:
  • Understand Jira's core concepts, including issue types, workflows, and projects.
  • Develop and manage custom fields to collect and organize data effectively.
  • Optimize form-related processes for various project types and teams.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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JIRA for Administrators

 7 godzin
JIRA is a Java based web application that provides project and issue tracking for improving the agility of software development. This instructor-led, live training (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively. By the end of this training, participants will be able to:
  • Have an in-depth understanding of JIRA administration.
  • Customize JIRA based on their own business needs.
  • Define JIRA emails and notifications.
  • Manage and assign users, groups, project roles.
  • Manage JIRA permissions and security schemes.
  • Perform JIRA troubleshooting.
  • Deploy and customize JIRA service desk.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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JIRA for Advanced Users

 7 godzin
JIRA is a Java based web application that provides project and issue tracking for improving the agility of software development. This instructor-led, live training introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.
 
By the end of this training, participants will be able to:
  • Manage issues effectively.
  • Create and run Scrum and Kanban projects.
  • Manage built-in and custom fields.
  • Understand and manage business processes, workflows and workflow schemes.
  • Perform basic and advanced searches and analysis.
  • Generate and review reports.
 Format of the course
  • Part lecture, part discussion, exercises and heavy hands-on practice
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JIRA for Beginners

 7 godzin
JIRA is a Java based web application that provides project and issue tracking for improving the agility of software development. This instructor-led, live training introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project. By the end of this training, participants will be able to:
  • Understand concepts and functionality behind JIRA's user interface and workflows.
  • Add, modify, clone, link, and prioritize issues.
  • Progress issues through the entire workflow.
  • Perform searches.
  • Manage and customize screens and filters.
Format of the Course
  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.
Course Customization Options
  • To request a customized training for this course, please contact us to arrange.
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JIRA dla początkujących | warsztaty

 14 godzin
"Szkolenie JIRA dla początkujących" to kurs, który wprowadza uczestników w kluczowe funkcjonalności narzędzia, ucząc jednocześnie konfiguracji i organizacji pracy w Jira. Program obejmuje omówienie architektury, istotnych pojęć, tworzenie zapytań JQL, zarządzanie filtrami, pracę z tablicami Kanban i Scrum, a także konfigurację projektów oraz tworzenie raportów. Uczestnicy zdobywają praktyczną wiedzę, ułatwiającą skuteczne korzystanie z Jira w codziennej pracy.
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Effective Agile Project Management with Jira & Confluence

 7 godzin
JIRA Software is a powerful tool for Project Management and people tend to focus more on the tool than the method itself. This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place. Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering. By the end of this training, participants will be able to:
  • Create a Scrum or Kanban project
  • Configure Jira to manage the project properly
  • Manage issues effectively
  • Build the necessary screen to handle issue types
  • Create workflows and boards, and understand their interaction
  • Perform basic and advanced searches and analysis
  • Generate and review reports necessary for the team and the management
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Agile Project Management with Kanban and Jira

 14 godzin
JIRA is a Java based web application that provides project and issue tracking for improving the agility of software development. In this instructor-led, live training, participants will learn how to use Jira to implement a Kanban approach to Agile within their organization. By the end of this training, participants will be able to:
  • Understand the principles behind Agile and Kanban
  • Use Jira to create and manage a Kanban project
  • Customize Jira to fit the needs of their organization
  • Perform basic and advanced searches and analysis
  • Generate and review reports
Audience
  • Product managers
  • Software developers
  • Test engineers
  • Business analysts
Format of the Course
  • Part lecture, part discussion, exercises and heavy hands-on practice in a live-lab environment.
Note
  • To request a customized training for this course, please contact us to arrange.
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Opinie uczestników(5)

Podobało mi się, że mogłem ad hoc badać różne rozwiązania w zależności od naszych potrzeb, więc ogólne lekcje można było łatwo dostosować do naszych potrzeb.

Devin - Curberg.net
Szkolenie - JIRA for Beginners

Przetłumaczone przez sztuczną inteligencję

the practical examples

Rosu Mihail - RENAULT TECHNOLOGIE ROUMANIE S.R.L.
Szkolenie - JIRA for Advanced Users

Trainer's knowledge of all topics was very good.

Craig - Ansvar Insurance
Szkolenie - Effective Agile Project Management with Jira & Confluence

Odpowiadanie na pytania dotyczące naszych problemów z rzeczywistej pracy z narzędziem.

Maciej Piotrowski - THE KNIGHTS OF UNITY SP. Z O. O.
Szkolenie - JIRA dla początkujących | warsztaty

Marek was AWESOME. And I insist... he really was awesome. His level of knowledge, enthusiasm, organisation... he really was well prepared and in-control of the course material. I loved he did demonstrations instead of diagrams... it was a lot more interactive, and we could answer questions related to the situation we were seeing.

Eliane Champagne - Bell Solutions techniques
Szkolenie - JIRA for Administrators

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