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Plan Szkolenia
Introduction
- What is "infrastructure operations management" and "configuration management"?
- Credential‑less vs credential‑based discovery
Overview of ServiceNow Discovery Features and Architecture
How ServiceNow Discovery Collects Data
Navigating the UI
Understanding the Configuration Management Database (CMDB)
Setting up MID Servers
Obtaining and Testing Device Credentials
Establishing, Maintaining, and Updating Services in CMDB
Classifying CIs (Configuration Items)
Scheduling, Running and Validating Horizontal Discovery
Inspecting Collected Data
Integrating with Third-Party Software Management Products
Extending ServiceNow Discovery through APIs
Troubleshooting
Summary and Conclusion
Wymagania
- An general understanding of IT Operations Management
- JavaScript programming experience
Audience
- System administrators
- IT administrators
- IT infrastructure engineers
- Technical support
- ServiceNow consultants
28 godzin
Opinie uczestników (4)
Professionalism and mastery of the subject by the trainer. The practical exercises were also great!
Mame - Orange Business
Szkolenie - ServiceNow HR Service Delivery (HRSD)
Przetłumaczone przez sztuczną inteligencję
Był bardzo techniczny i zawierał wiele przykładów.
Zoltán - Training360 Kft.
Szkolenie - Application Performance Management (APM) - Focused on the Dynatrace® Software Product
Przetłumaczone przez sztuczną inteligencję
Very interactive and step by step process fully explained. Answered all of our questions even if it is out of the topic or subject.
Glenn Camacho - Hoegh Autoliners ROHQ
Szkolenie - ServiceNow for Administration
Knowledge, the rapport and the training style.
