Management and Team Development Training Course

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Course Code

mantdev

Duration Duration

7 hours (usually 1 day including breaks)

Overview Overview

Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Format of the course

The course will be a highly-interactive combination of:

  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies

By the end of the course, delegates will be able to:

  • Understand the different skills required for Managing and for Leading
  • Develop their team in the most-effective way
  • Explain how best to deliver Change in their part of the organisation
  • Manage staff performance better
  • Successfully negotiate their preferred solutions
  • Explain how to deal with the difficult situations they may encounter in the office

Course Outline Course Outline

Leadership v Management

  • The similarities and differences between Leadership and Management. What makes a Great Leader;
  • what makes a Great Manager?
  • Management Styles
  • Organisational Climate
  • Merging Management Styles with Organisational Climate

Developing a Successful Team

  • What is a Team?
  • The stages of Team Development
  • How can a manager influence the stages of Team Development…?

Performance Management

  • Setting Objectives
  • Managing Individuals’ Performance
  • Coaching for Improved Performance
  • Delegation
  • Feedback as a Performance Management tool

Successfully Delivering Change

  • Why Change does (or does not!) work
  • The 9 key change principles
  • The emotional reactions to change
  • Resistance to change – and the benefits of resistance

Negotiating for Best Results

  • Communication in Negotiation
  • The importance of Effective Presentations
  • Different Negotiating Strategies
  • Comparing Strategies
  • Building Rapport
  • The 3-phase Negotiating Process

Handling Conflict

  • What causes conflict?
  • The Phases of Conflict Handling
    • Understanding the Conflict
    • Understanding your / the other person’s position in the conflict
    • Resolving the Conflict
  • Kilmann’s Five Conflict-Handling Modes – and how to apply them
  • Bridging the Gap

Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From 1879PLN
(94)
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From 5540PLN
Request quote

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Remote
1 1879PLN 5540PLN
2 1665PLN 3495PLN
3 1593PLN 2813PLN
4 1557PLN 2473PLN
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Upcoming Courses

VenueCourse DateCourse Price [Remote / Classroom]
Toruń, ul. Żeglarska 10/14Tue, 2017-03-14 09:005540PLN / 1979PLN
Białystok, ul. Malmeda 1Tue, 2017-03-21 09:005540PLN / 2029PLN
Kielce, ul. Warszawska 19Thu, 2017-03-23 09:005540PLN / 2029PLN
Tarnów ul. Kościuszki 10 Fri, 2017-03-24 09:005540PLN / 2029PLN
Gdynia, ul. Ejsmonda 2Wed, 2017-03-29 09:005540PLN / 2029PLN

Course Discounts

Course Venue Course Date Course Price [Remote / Classroom]
Working with spreadsheet in Microsoft Excel Szczecin, ul. Małopolska 23 Tue, 2017-02-28 09:00 1485PLN / 995PLN
Oracle 11g - Programowanie w PL/SQL - wprowadzenie Zielona Góra, ul. Reja 6 Tue, 2017-02-28 09:00 15048PLN / 5310PLN
DTP (InDesign, Photoshop, Illustrator, Acrobat) Rzeszów, Plac Wolności 13 Mon, 2017-03-06 09:00 5940PLN / 3730PLN
UML in Enterprise Architect (workshops) Bydgoszcz, ul. Dworcowa 94 Mon, 2017-03-06 09:00 5940PLN / 3720PLN
Bezstresowe zarządzanie sobą w czasie - jak mieć zawsze określone cele i być efektywnym w ich realizacji. Olsztyn, ul. Kajki 3/1 Tue, 2017-03-07 09:00 2772PLN / 1340PLN
Understanding Your Brand and Your Business Katowice ul. Opolska 22 Wed, 2017-03-08 09:00 15008PLN / 5598PLN
Visual Basic for Applications (VBA) in Excel - Advanced Gdynia, ul. Ejsmonda 2 Wed, 2017-03-08 09:00 2772PLN / 1974PLN
Programowanie w C# 5.0 z Visual Studio 2012 Lublin, ul. Spadochroniarzy 9 Mon, 2017-03-13 09:00 5940PLN / 2963PLN
Automatyzacja testów za pomocą Selenium Warszawa, ul. Złota 3/11 Mon, 2017-03-20 09:00 7722PLN / 3174PLN
Microsoft Office Excel - poziom średniozaawansowany Poznan, Garbary 100/63 Tue, 2017-03-21 09:00 1485PLN / 895PLN
Introduction to CSS3 Poznan, Garbary 100/63 Wed, 2017-03-22 09:00 1881PLN / 952PLN
Object-Oriented Analysis and Design using UML Warszawa, ul. Złota 3/11 Wed, 2017-03-22 09:00 5940PLN / 2580PLN
Programowanie w ASP.NET MVC 5 Gdynia, ul. Ejsmonda 2 Wed, 2017-03-22 09:00 5841PLN / 2673PLN
Visual Basic for Applications (VBA) in Excel - Advanced Gdynia, ul. Ejsmonda 2 Wed, 2017-03-29 09:00 2772PLN / 1974PLN
Working with spreadsheet in Microsoft Excel Szczecin, ul. Małopolska 23 Thu, 2017-03-30 09:00 1485PLN / 995PLN
Web Application Development in PHP Warszawa, ul. Złota 3/11 Tue, 2017-04-04 09:00 4752PLN / 1958PLN
Microsoft Office Excel - poziom średniozaawansowany Lublin, ul. Spadochroniarzy 9 Mon, 2017-04-10 09:00 1485PLN / 1195PLN
Six thinking hats by Edward de Bono Gdańsk, ul. Powstańców Warszawskich 45 Thu, 2017-04-13 09:00 5148PLN / 1926PLN
Microsoft Office Excel - poziom średniozaawansowany Olsztyn, ul. Kajki 3/1 Wed, 2017-04-26 09:00 1485PLN / 995PLN
BPMN 2.0 dla Analityków Biznesowych Wroclaw, ul.Ludwika Rydygiera 2a/22 Wed, 2017-05-17 09:00 6200PLN / 2667PLN
Adobe Photoshop Elements Gdynia, ul. Ejsmonda 2 Wed, 2017-06-07 09:00 1881PLN / 1327PLN
Adobe Photoshop Elements Gdańsk, ul. Powstańców Warszawskich 45 Wed, 2017-06-07 09:00 1881PLN / 1327PLN
Drools Rules Administration Wroclaw, ul.Ludwika Rydygiera 2a/22 Wed, 2017-06-14 09:00 21196PLN / 7023PLN

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