Plan Szkolenia
1. Communication and cooperation
- Communication – what is communication style and why is it important in effectively communicating goals, motivating and interacting with the team and colleagues
- Components of effective communication
- Effective communication – tools and techniques
2. The modern "boss" - models of cooperation with the team and team self-organization
- if people “want to do it”, the whole team has a good chance
work - "willingness" to make decisions independently
- let's aim for one goal
- that people want one thing and can do another
- support for effective self-organization of the team as a system
- let's learn through experience
4. Communication – basics:
- principles of effective communication,
- leadership style and reactions,
- pro-active communication
- barriers and disruptions,
- feedback
- tools and techniques for effective communication.
5. Roles and communication styles:
- diagnosis and identification of preferred roles and communication styles
- effective communication between roles and communication styles,
- colors in communication – the basis for effective cooperation
6. Conflicts:
- problems and conflicts – characteristics and potential causes,
- "Spiral of conflict",
- effective problem and conflict resolution
7. Communication with the environment:
- communication process,
- communication plan,
- information management,
- communication with the environment,
- Partnership and cooperation in the organization - SRMM® model
- Maturity model levels
- Spontaneity (Ad hoc)
- Procedures (Procedural)
- Relational
- Integrated cooperation (Intergated)
- Predictability and forecasting (Predictive) - Who do I cooperate with?
- Identification of Partners
- Mapping interactions with Partners
- Improvement plans
7. Summary - good and bad practices
Wymagania
The training is designed as interactive, with participants' participation reaching over 80% of the time. Each session follows a similar dynamic: an exercise opening you to new habits (building awareness), a mini lecture on techniques (knowledge), practicing new tactics and techniques (skill). After closing each session, participants receive supporting materials related to the discussed session. The practical material is summarized with mini lectures providing theoretical foundations and explaining the basic psychological mechanisms that participants experience while working in the training room.
Opinie uczestników (4)
Otwartość prowadzącej, poczucie humoru, podejście i wiedza
Justyna - e-file
Szkolenie - Mindfulness Workshop
Było to przydatne doświadczenie zarówno z zawodowego, jak i personal punktu widzenia. Trener był bardzo kompetentny i przekazał nam ważne informacje do wykorzystania w miejscu pracy, ale także w życiu prywatnym. Byłem w stanie zastanowić się nad własnymi cechami charakteru i cechami ludzi wokół mnie, a dzięki nim skorzystać lub poprawić siebie. Ćwiczenia radzenia sobie ze stresem były proste i pomocne w zastosowaniu.
Sara Sertori - ASSTRA Forwarding AG
Szkolenie - Stress Management and Prevention
Przetłumaczone przez sztuczną inteligencję
Chciałbym podziękować trenerowi Abhi za to owocne szkolenie. Doceniam, że starał się poznać wszystkich uczestników, aby mógł lepiej dostosować szkolenie do naszych potrzeb. Uwielbiam to, że istniała równowaga między teorią a działaniami, które nas angażowały. I jak treść była prosta i zwięzła.
Rainey Clarecia - Talentvis
Szkolenie - Communicating and Influencing - For Managers and Team Leaders
Przetłumaczone przez sztuczną inteligencję
Due to the activities from each content, I understood their main ideas/ concepts very well within a short time. I would like to say that the activity reflects on not only our current situation but also how to advance the skill & knowledge effectively and efficiently.