Intermediate Business Motivational Modeling

• Modeling business, moving up from Fundamental level: Ends, Means, Influencers, Assessments
• interpreting (brief) scenarios

Organization Structure

• Modeling organization elements and structure

Business Process Modeling with BPMN

• Advanced BP modeling with BPMN:
• Advanced event types,
• Links & GoTos,
• Transactions & Compensation,
• Complex Activity Inputs and Outputs,
• Ad Hoc processes,
• Exception Handling,
• Iteration/Repetition/Looping,
• Grouping activities into SubProcesses,
• Orchestration and Choreography,
• BP Control Patterns.

Business Process Management Knowledge and Skills

Measurement and Optimization:

• KPIs,
• Business Activity Monitoring,
• Scorecarding, Benchmarking,
• Process Simulation and Analysis,
• Model Value Analysis (When to model, and when not to),
• BPMS Tool fundamentals,
• BPM Center of Excellence basics.

Process Quality and Governance Frameworks

• Questions at the Intermediate exam go one level deeper into the scope, goals, and structure of these major frameworks: SOX, Basel II, CobiT, and ITIL
• Frameworks for Process Improvement: Change Management principles; BPMM, 6 Sigma, LEAN.

Business Rules Approach

• Creating Process-Specific Business Rules
• Advantages of a shared business-wide vocabulary