Management and Team Development Training Course

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Course Code


Duration Duration

7 hours (usually 1 day including breaks)

Overview Overview


Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Format of the course

The course will be a highly-interactive combination of:

  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies

By the end of the course, delegates will be able to:

  • Understand the different skills required for Managing and for Leading
  • Develop their team in the most-effective way
  • Explain how best to deliver Change in their part of the organisation
  • Manage staff performance better
  • Successfully negotiate their preferred solutions
  • Explain how to deal with the difficult situations they may encounter in the office

Course Outline Course Outline

Leadership v Management

  • The similarities and differences between Leadership and Management. What makes a Great Leader;
  • what makes a Great Manager?
  • Management Styles
  • Organisational Climate
  • Merging Management Styles with Organisational Climate

Developing a Successful Team

  • What is a Team?
  • The stages of Team Development
  • How can a manager influence the stages of Team Development…?

Performance Management

  • Setting Objectives
  • Managing Individuals’ Performance
  • Coaching for Improved Performance
  • Delegation
  • Feedback as a Performance Management tool

Successfully Delivering Change

  • Why Change does (or does not!) work
  • The 9 key change principles
  • The emotional reactions to change
  • Resistance to change – and the benefits of resistance

Negotiating for Best Results

  • Communication in Negotiation
  • The importance of Effective Presentations
  • Different Negotiating Strategies
  • Comparing Strategies
  • Building Rapport
  • The 3-phase Negotiating Process

Handling Conflict

  • What causes conflict?
  • The Phases of Conflict Handling
    • Understanding the Conflict
    • Understanding your / the other person’s position in the conflict
    • Resolving the Conflict
  • Kilmann’s Five Conflict-Handling Modes – and how to apply them
  • Bridging the Gap

Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From 1879PLN
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From 5540PLN
Request quote

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Remote
1 1879PLN 5540PLN
2 1665PLN 3495PLN
3 1593PLN 2813PLN
4 1557PLN 2473PLN
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Creating and delivering presentations in Power Point (social skills workshop) Poznan, Garbary 100/63 Thu, 2016-10-27 09:00 3346PLN / 1414PLN
Agile Project Management with Scrum Kraków, ul. Rzemieślnicza 1 Wed, 2016-11-02 09:00 3386PLN / 1929PLN
Understanding Windows Communication Foundation (WCF) Szczecin, ul. Małopolska 23 Wed, 2016-11-02 09:00 10266PLN / 3611PLN
Python Programming Szczecin, ul. Małopolska 23 Mon, 2016-11-07 09:00 N/A / 5434PLN
Agile Project Management with Scrum Poznan, Garbary 100/63 Mon, 2016-11-07 09:00 3386PLN / 1529PLN
Business Analysis, BABOK V3.0 and IIBA Certification Preparation Katowice ul. Opolska 22 Mon, 2016-11-07 09:00 9405PLN / 5753PLN
Adobe InDesign Lublin, ul. Spadochroniarzy 9 Mon, 2016-11-07 09:00 1881PLN / 1327PLN
Administration of Linux System Olsztyn, ul. Kajki 3/1 Tue, 2016-11-08 09:00 3861PLN / 1920PLN
SQL Fundamentals Warszawa, ul. Złota 3/11 Wed, 2016-11-09 09:00 3663PLN / 1510PLN
Adobe Illustrator Katowice ul. Opolska 22 Wed, 2016-11-09 09:00 2871PLN / 1848PLN
Excel For Statistical Data Analysis Warszawa, ul. Złota 3/11 Mon, 2016-11-14 09:00 2673PLN / 1291PLN
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Social Media - facebook, twitter, blog, youtube, google+ Gdynia, ul. Ejsmonda 2 Mon, 2016-11-14 09:00 1881PLN / 1102PLN
Apache Web Server Administration Kraków, ul. Rzemieślnicza 1 Tue, 2016-11-15 09:00 4732PLN / 3177PLN
SQL in MySQL Gdynia, ul. Ejsmonda 2 Thu, 2016-11-17 09:00 2851PLN / 1413PLN
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Stress management Gdynia, ul. Ejsmonda 2 Mon, 2016-11-21 09:00 5148PLN / 1730PLN
Angular JavaScript Katowice ul. Opolska 22 Mon, 2016-11-21 09:00 5940PLN / 3380PLN
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Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
Gdynia, ul. Ejsmonda 2Wed, 2016-11-09 09:005540PLN / 2029PLN
Gdańsk, ul. Powstańców Warszawskich 45Wed, 2016-11-09 09:005540PLN / 2029PLN
Lublin, ul. Spadochroniarzy 9Thu, 2016-11-10 09:005540PLN / 2029PLN
Kielce, ul. Warszawska 19Thu, 2016-11-10 09:005540PLN / 2029PLN
Gliwice ul. Karola Marksa 11 Thu, 2016-11-10 09:005540PLN / 2029PLN

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