ITIL®: Intermediate Lifecycle Stream: Service Strategy (SS) Training Course

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Course Language

This course is delivered in Polish or English.

Course Code

itilss

Duration Duration

21 hours (usually 3 days including breaks)

Requirements Requirements

Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management which shall be presented as documentary evidence to gain admission.

Overview Overview

The main target group for the ITIL Intermediate Qualification: Service Strategy Certificate includes but is not restricted to CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in the ongoing management, coordination and integration of strategizing activities within the Service Lifecycle.

Examination costs are not included.

Course Outline Course Outline

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification: 

  • Service Strategy Principles 
  • Defining services and market spaces 
  • Conducting Strategic Assessments 
  • Financial Management 
  • Service Portfolio Management 
  • Managing demand 
  • Driving strategy through the Service Lifecycle 
  • Understanding Critical Success Factors and risks

Guaranteed to run even with a single delegate!
Public Classroom Public Classroom
Participants from multiple organisations. Topics usually cannot be customised
From 3979PLN
(70)
Private Classroom Private Classroom
Participants are from one organisation only. No external participants are allowed. Usually customised to a specific group, course topics are agreed between the client and the trainer.
From 3979PLN
Request quote
Private Remote Private Remote
The instructor and the participants are in two different physical locations and communicate via the Internet
From 9800PLN
Request quote

The more delegates, the greater the savings per delegate. Table reflects price per delegate and is used for illustration purposes only, actual prices may differ.

Number of Delegates Public Classroom Private Classroom Private Remote
1 3979PLN 3979PLN 9800PLN
2 3265PLN 3265PLN 6175PLN
3 3026PLN 3026PLN 4967PLN
4 2907PLN 2907PLN 4363PLN
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Course Discounts

Course Venue Course Date Course Price [Remote/Classroom]
Administracja serwerem Apache Tomcat Kraków, ul. Rzemieślnicza 1 Mon, 2016-10-03 09:00 2344PLN / 1736PLN
Introduction to Linux Poznan, Garbary 100/63 Tue, 2016-10-04 09:00 1640PLN / 1100PLN
Programming in Scala Poznan, Garbary 100/63 Tue, 2016-10-04 09:00 3479PLN / 2114PLN
Web Application Development in PHP Szczecin, ul. Małopolska 23 Tue, 2016-10-04 09:00 2688PLN / 2081PLN
Visual Basic for Applications (VBA) in Excel - Introduction to programming Warszawa, ul. Złota 3/11 Tue, 2016-10-04 09:00 1941PLN / 1504PLN
Docker for Developers and System Administrators Gdańsk, ul. Powstańców Warszawskich 45 Wed, 2016-10-05 09:00 2507PLN / 1963PLN
Adobe InDesign Lublin, ul. Spadochroniarzy 9 Wed, 2016-10-05 09:00 1220PLN / 1144PLN
ITIL® Foundation Certificate in IT Service Management Warszawa, ul. Złota 3/11 Mon, 2016-10-10 09:00 2639PLN / 2076PLN
Visual Basic for Applications (VBA) in Excel - Advanced Wroclaw, ul.Ludwika Rydygiera 2a/22 Mon, 2016-10-10 09:00 1689PLN / 1296PLN
Market Forecasting Poznan, Garbary 100/63 Thu, 2016-10-13 09:00 2936PLN / 2112PLN
ITIL® Foundation Certificate in IT Service Management Łódź, ul. Tatrzańska 11 Mon, 2016-10-17 09:00 2639PLN / 2160PLN
Excel and VBA Programming for Audit and Finance Professionals Katowice ul. Opolska 22 Mon, 2016-10-17 09:00 1941PLN / 1682PLN
Effective working with spreadsheet in Excel Rzeszów, Plac Wolności 13 Tue, 2016-10-18 09:00 598PLN / 737PLN
Market Forecasting Warszawa, ul. Złota 3/11 Wed, 2016-10-19 09:00 2936PLN / 2112PLN
ITIL® Foundation Certificate in IT Service Management Szczecin, ul. Małopolska 23 Wed, 2016-10-19 09:00 2639PLN / 2134PLN
Podstawy inżynierii wymagań i analizy Gliwice ul. Karola Marksa 11 Thu, 2016-10-20 09:00 2735PLN / 1967PLN
ITIL® Foundation Certificate in IT Service Management Zielona Góra, ul. Reja 6 Mon, 2016-10-24 09:00 2639PLN / 2118PLN
Apache Tomcat and Java EE Administration Warszawa, ul. Złota 3/11 Mon, 2016-10-24 09:00 2344PLN / 1555PLN
Building Web Apps using the MEAN stack Kraków, ul. Rzemieślnicza 1 Mon, 2016-10-24 09:00 5538PLN / 3550PLN
A Practical Guide to Successful Pricing Strategies Poznan, Garbary 100/63 Wed, 2016-10-26 09:00 1427PLN / 1093PLN
Creating and delivering presentations in Power Point (social skills workshop) Poznan, Garbary 100/63 Thu, 2016-10-27 09:00 1572PLN / 1121PLN
Agile Project Management with Scrum Kraków, ul. Rzemieślnicza 1 Wed, 2016-11-02 09:00 1746PLN / 1449PLN
Adobe InDesign Lublin, ul. Spadochroniarzy 9 Mon, 2016-11-07 09:00 1220PLN / 1144PLN
Agile Project Management with Scrum Poznan, Garbary 100/63 Mon, 2016-11-07 09:00 1746PLN / 1315PLN
Administration of Linux System Olsztyn, ul. Kajki 3/1 Tue, 2016-11-08 09:00 1940PLN / 1509PLN
SQL Fundamentals Warszawa, ul. Złota 3/11 Wed, 2016-11-09 09:00 1358PLN / 853PLN
Excel For Statistical Data Analysis Warszawa, ul. Złota 3/11 Mon, 2016-11-14 09:00 1343PLN / 1031PLN
Visual Basic for Applications (VBA) in Excel - Advanced Białystok, ul. Malmeda 1 Mon, 2016-11-14 09:00 1689PLN / 1413PLN
Python Programming Szczecin, ul. Małopolska 23 Tue, 2016-11-15 09:00 5540PLN / 3738PLN
Creating and managing Web sites Kraków, ul. Rzemieślnicza 1 Mon, 2016-11-21 09:00 3410PLN / 2836PLN
Graphic techniques (Adobe Photoshop, Adobe Illustrator) Wroclaw, ul.Ludwika Rydygiera 2a/22 Tue, 2016-12-06 09:00 1963PLN / 1470PLN

Upcoming Courses

VenueCourse DateCourse Price [Remote/Classroom]
Zakopane ul. Jagiellońska 30 Mon, 2016-10-17 09:004363PLN / 3083PLN
Zielona Góra, ul. Reja 6Mon, 2016-10-24 09:004363PLN / 2983PLN
Lublin, ul. Spadochroniarzy 9Tue, 2016-10-25 09:004363PLN / 3083PLN
Poznan, Garbary 100/63Tue, 2016-10-25 09:004363PLN / 2941PLN
Opole, Wladyslawa Reymonta 29Tue, 2016-10-25 09:004363PLN / 3166PLN

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