Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Plan Szkolenia
Introduction to SAP ISU
- Overview of SAP ISU and its role in the utilities industry
- Key features and benefits of SAP ISU
- Industry-specific challenges and trends
SAP ISU Architecture and Navigation
- SAP ISU system architecture
- Navigation and user interface in SAP ISU
- Role-based access and security considerations
Customer Information System (CIS)
- Managing customer master data
- Customer interactions and service requests
- Billing and invoicing processes
Meter Data Management (MDM)
- Meter data collection and processing
- Smart meter integration
- Data validation and estimation
Energy Data Management (EDM)
- Energy consumption data management
- Demand-side management
- Energy efficiency reporting
Device Management (DM)
- Managing utility infrastructure
- Maintenance and asset management
- Device data integration
Billing and Invoicing
- Tariff structures and rate determination
- Bill calculation and invoice generation
- Payment processing and collections
Customer Service
- Handling customer inquiries and complaints
- Service orders and field service management
- Customer self-service portals
Reporting and Analytics
- SAP ISU reporting tools and dashboards
- Custom reporting and analytics
- Data-driven decision-making
Integration with Other SAP Modules
- Integration with SAP Financial Accounting (FI) and Controlling (CO)
- Integration with SAP Customer Relationship Management (CRM)
- Third-party system integration
Regulatory Compliance
- Compliance with industry-specific regulations and standards
- Audit trails and documentation
Summary and Next Steps
Wymagania
- Basic understanding of the utilities industry
- Familiarity with SAP concepts
Audience
- IT professionals
- Utility managers
- SAP consultants
21 godzin
Opinie uczestników (3)
Przygotowanie sprofilowane pod naszą grupę.
Kinga - POSTDATA
Szkolenie - SAP ACTIVATE Project Management (C_ACTIVATE13)
Przygotowanie merytoryczne do szkolenia i OGROMNA wiedza Trenera, a także umiejętność jej przekazywania.
Jolanta Tomczyk - Polska Spółka Gazownictwa sp. z o.o.
Szkolenie - SAP Unicode Conversion (ADM750-SAP)
The fact that we could now undersatand how it all fits together and a better understanding of what can be done.
